They used to be good, they need to get their hearing checked in my opinion cause they can't get the order right! 3 different times recently I have ordered here and 3 times they have gotten it wrong!!! First time ordered a double bacon cheeseburger no bacon. Called the owner told him no bacon said they would rectify it and did, did not charge me for bacon the next time I was there. Second mess up was the same story, all I ever order here is a double bacon cheeseburger... When I came back here weeks later expecting to not be charged for the bacon that they owed me, I was reluctantly given the bacon charge off and told by the owner "what do you want I am very busy." What I want is for you to listen to the orders and get them right! The girl at the window then informed me this was the last time cause the owner "remembers giving me bacon last time I was there." (HE DID NOT!) Pretty much accusing me of trying to scam him for free bacon, REALLY?!? When I got home and looked at my burger it was missing a patty. I called back and they told me I ordered a single... All I ever order here is A DOUBLE BACON CHEESEBURGER!!!! every time they get it wrong and every time they insist that you ordered whatever they made. Apparently making a cheeseburger is a little bit harder than brain surgery! In my opinion there are 2 in and outs North and South of this place do yourself a favor...
Read moreI have been coming to this place since I was a child! Over 30 years ago! My parents would bring my siblings and I every weekend and I wanted to do the same with my kids, being that we live down the street. It use to be a fave of mine but ever since they reopened after their “rodent” incident , this place is horrible! Fries are staled and taste like they’ve been fried in old oil. The lady at the window, there is a language barrier, so she kept messing up my order. I had a big order, and she kept telling me I had all of my items. But I was repeatedly missing something. She told me three times I had everything in my order and those three times I was missing something. I ordered chili cheese fries and they didn’t lay the plate flat in the bag so when I got out my car and grabbed the bag, the chili cheese fries was put in sideways, and so it opened up and spilled all inside of the bag. This restaurant just seems to not care about the quality of the food anymore or their customers. It’s just a place for them to get by. Save yourself money and time and go to In N Out down the...
Read moreOkay so this is the first time and last time I come here. First of all the woman who takes the orders is so rude. Not to mention I ordered a Philly cheesesteak and I got a pastrami sandwich. When I confronted her and explained this is pastrami not steak she said no that’s steak. I’m not a rocket scientist but clearly you can establish the difference between beef and pork. I’m so frustrated purchased a 10 dollar sandwich and it’s so gross. Instead of offering something different to help accommodate your customer, she tells me I don’t know what to tell you. Whoever is the owner I can assure you, you’re better off firing the useless person bringing down your sales. She’s the most incompetent person I’ve ever met, and your food is gross. Except your fries you get a star for those. I spend over 50 dollars here to get mistreated? What kind of establishment is this? Although I will say the only considerate person is Pete. I told him about my food and boom he turned around immediately and offered me something else. Thank goodness...
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