Szechuan Chinese Restaurant — Restaurant in Lakewood

At least 3 out of 5 visits over the past year, have been very disappointing. Items are being left out. Also several egg shells were found at the bottom of my Fried Rice on the previous visit. However, I initially decided to try this place, only because of most of the good reviews. But it's extremely frustrating; when I've been driving at least 35 miles round trip, to get to this place!!! And to add Injury to Insult, having to deal with an extremely unprofessional, nasty, and rude attitude, when I was being extremely courteous and professional. More importantly, spending my hard earned money, time, and gas. In turn, my last visit to this place, was the worst visit of all. Granted, the employees here are usually nice and friendly. But the older woman was giving off a very bad vibe, after she charged me for a drink; that was offered to me; by the younger employee, while I waited for my two to-go-orders. I told her, that I did not want the drink, since there was a charge. (Note: what kind of restaurant offers their customer(s) a complementary drink and then charges them for it?!) Furthermore, she took the drink and tossed it out; with an aggressive attitude and voided the charge at the register. Finally, she was aggressively and continuously telling me to have a good night; while I was checking my orders. Basically rushing me out!!! Rest assure, I will never eat or order food from this mediocre restaurant ever again!!! There are other Chinese restaurants with much better ratings, food, and all...

1star for customer service. Would give 0 stars if i could. We got the sesame chicken, hot garlic pork, fried rice and crab wontons.

I opened everything up to my surprise was a ginormous amount of sweet and sour sauce! We were charged an extra $5 for it, without knowing the wontons already came with a small side portion of it. They did that purposely to make an up charge without us knowing.

It was our first time here, so we didn’t know what to expect. Everything was fine and tasty until my boyfriend found a fried hair in his garlic pork. We called the restaurant to see what we could do to fix it.

The woman who answered the phone refused to give us a refund and said we were lying about the hair in the food and kept repeating that no one in the kitchen had hair. (She had hair) She kept arguing about it and didn’t want to give us a refund.

Why would we lie about this? We would not want to go out of our way to fry a hair and bash a business that didn’t deserve it. This hair was in our food.

She offered us a $5 credit to the $16 meal that had a hair in it, and no refund whatsoever for the $5 giant container of sweet and sour that were left with.

We paid $42 for this meal and we could’ve gone to a real restaurant with good quality service.

Very terrible experience and we won’t be coming back again. They also forgot to give us fortune cookies :(

Very disappointed in this restaurant and the woman we spoke to...

I was feeling some Chinese while in the area so I thought I would give this little obscure strip mall joint a try. I've seen it from the highway a few times so I looked them up, really well reviewed, which tends to hold a lot of sway in my decisions these days. I tend to judge Chinese restaurants on their General Tso's and/or Orange Chicken, this instance I went with the General, extra spicy. This dish was so friggin delicious, and did not disappoint on the spice level. Did not skimp on the portion either, large chunks of chicken in a wonderfully thick sauce, and surprisingly not a lot of vegetable fluff, which I appreciated. I also ordered their hot wing appetizer cause I was really hungry, expecting them to be just little wings and fully intended on crushing the whole thing, I was wrong. The wings were quite large and meaty, and the flavor was unique and delicious. At first I thought the whole meal was on the spendy side, until I cracked everything open and realized it was going to last me a couple of meals, best leftovers ever! Plus I was greeted by such a friendly staff member at pick up, that goes a long way, icing on the cake. I will certainly...