Sonic Drive-In — Restaurant in Lancaster

Usually my order is prompt. I ordered through my Sonic app. When I arrived I was the only one in the parking lot and one car was at the pick up window. I observed a long unkempt haired girl in the kitchen area slurping on a drink and chatting with another employee. She was facing the parking lot. I kept waiting and waiting. She was still "visiting" with a boy in the back. I have been waiting 15 minutes now for my mobile order of 2 burgers. Usually the order is delivered promptly. Not today. I saw at least 3 people. Surely she could have stopped talking and brought me my food. She finally did with a smirk on her face as if it killed her to bring it to me! By the way---isn't it a health violation for the long unmanageable hair to be...

We ordered our food through the app and arrived (as scheduled) about 10 minutes later. There were no stalls available to park, and one of the stalls was being occupied by an empty vehicle. We finally parked in a stall only to realize that the machine was broken. I got out of my car and walked over to the stall that was occupied by the empty vehicle and used it to notify the staff that we'd arrived. Unfortunately, we still didn't receive our food until 30 minutes later. We watched at least a dozen cars come and go through the drive thru lane, while we sat there waiting for an excessively long time to receive our order that we'd placed over 45 minutes prior. It was an awful experience and we will not...

My wife came through around 9:45 tried to order through the phone but the young lady on drive through told her to come through drive because there was no carhops Available . My wife goes through the drive through with a coupon for pick a free item on the stall and you’ll get it for me . She told Nadia( the name she gave me ) or the young lady on drive through what she wanted and said she couldn’t do it because there wasn’t a manager or team leader available to help . I don’t live in Wilmer and was just passing by just wondering how can 8 people be in the store and nobody knows how to work the...