Domino's Pizza — Restaurant in Las Cruces

This is the very first review I have ever written on google, I have eaten at this Dominos for many years at this point and have been very happy with my experience thus far, That is until today where I happened to have placed an order at 6:33 pm for delivery and it is now 9:47 pm where I am still calling the store to get my order because it still has not arrived, I called once more and have requested a refund, I am unsure of how busy they were during these hours but for me having placed my order at 6:33 pm and waiting over 3 hours and still not getting it is unacceptable, I was told that my food was delivered but it was never received, I called back and tried again and was met with the same experience, I was patient and understanding and not once did I get any apologies or even solutions to my problem other than maybe one male employee, everyone else seemed frustrated or annoyed that I was calling but in reality I believe that I am perfectly justified in doing so, I struggle with seeing people face to face at times so I like to order delivery sometimes but the past few times I have tried to order at this location have been nothing but difficult and frankly frustrating, that being said I don't think ill be ordering at this location again, not because of the quality of food but for the disregard of my time and inability to properly communicate...

I’ve ordered from this location server Al times and always have Great customer service and my food is always good. But I place and received an order late lastnight. My order included 2 8piece of chicken that hadn’t been cook fully cooked so we weren’t able to eat them. Being that we order right before they closed I decided to wait until the shift today to inform them of what happened. I called to let the manger know but instantly after I explained I was told it’s cooked before it gets to us 🤔 this I absolutely know of course your not dipping, battering, and frying chicken but it was done weather it was were you got it from or your oven are not working to reheat the food properly. I was just letting you guy know because someone can get really sick and the response was ok thank. 🤦🏽‍♀️ that was poor customer service, and no concern for a customer health or well being. I know thing happen by accident all the time but please take some accountability for what...

Very disappointed! Ordered five pizzas and 3/5 pizzas had hair in them. I called the store and the woman who answered was clueless and didn't know how to help me so she told me to wait and put me on hold for five minutes. When the next woman came on the line (I'm assuming she was the manager on duty) I politely explained why I was calling and she accused me of lying saying that it was impossible because they wear hairnets. She didn't offer to remake my order or write my name down to remake then next time. Just said sorry and hung up. When you are a regular customer and always buy at least $50 or more of pizza, you'd expect more respect and a friendly make it right attitude. Highly doubt that we will order from...