Subway — Restaurant in Las Vegas

I was just there and when I got to the park( my boyfriend and I were going to have a picnic) I discovered my sandwich was missing 3 items mayo, mustard and peppers. I tried to eat it but a dry sandwich is just well, dry! I called and drove back to the store about a 10 minute drive(20 minute round trip?) Whoever helped me had been sitting down and rolled her eyes when she had to get me my condiments. She was rude the whole time, which irritated me especially since I'm the one who had to wait 30 minutes to finally eat (I was starving!) She didn't apologize for my inconvenience or anything so I asked if I could get a bag chips for my inconvenience, explaining about driving 20 minutes etc. I had originally ordered a meal but chose cookies instead of chips. She said No! I stood there for a second and then she said the manager isn't here but ' no you can't" the chips weren't a big deal but since she was rude to me to start I felt the least they could do for my inconvenience was offer me something. The girl that originally finished my ordered had been nice and polite and if I had only dealt with her I wouldn't be so upset. But this other lady had been rude the second I walked in and being in retail most of my life I felt I should have been offered something or at least been treated with respect. My boyfriend didn't want to go there anyways I guess from now on it's capperallis. The place I work is having a party and I had planned on ordering from this subway but obviously I won't be giving them my business or my bar's business and Im taking their menus out of our bar as soon as I get there. Hopefully being rude was worth it to this place to lose quite a...

I did an online order for 2 sandwiches. When I went over to pick them up apparently I stole my own sandwiches. When in actuality the 2 worker Daisy and Maria gave my order to someone else and not following through and checking if it was the correct order. They had me standing and waiting so they could both check the cameras to make sure I was not lying. I had my card, email and confirmation on my app but still not enough proof for them. They decided to re make my order and continued to scold me for not telling them I was going to pick up my order a little late. Once my order was filled I called the store to get their names and it took them the 4-5th time of me calling to answer. I asked the associate who answered the names of both the people helping me then I told them how am I to follow your instructions on calling when I’m going to be late for my order if they cannot answer the 1st or 2nd time I called. The person argued with me telling me they’re on a lunch rush so they were unable to answer. Maybe that’s a problem you need to tell your store manager and not tell a customer of your frustration.

MARIA AND DAISY if you have time to sit in the office checking the camera to see if I’m going to steal buy one get one free sandwiches there wouldn’t be...

I walk in to the store and it is empty, immediately when I greet the employees they tell me their system is down and they could not take payment. My husband confirms this by asking if they are able to take card or cash and they tell me the only way to pay is to order online and wait. I obliged and ordered online for me and my family, we are the only people in the store until other customers begin to show up checking on their online orders. 15 mins passed and Our sandwiches had not even begun to be made. I think nothing of it until a man walks in orders and pays like normal. The employees stop making our sandwiches to make the mans order and by then another 15 minutes have passed. I stoop up and asked for an explanation, as they had told me and other customers they could not take any form of payment. Her response was “it was only one” in a nonchalant manner. I have been more than patient and this seems outrageous to me. she says her manager orders them to tell customers they cant accept payment in order to avoid getting busy. That is...