NEVER GO TO THIS LOCATION!!!
This is by far one of the worst timbers locations I have ever been to. 40mins to cook 2 orders of burgers and fries? Come on now. When we finally got the order we were told that they were training a new cook and thats what took so long.
The first burger was burnt and cold probably because it sat in the window for 10mins. Fries were also cold. Second burger was raw inside. When we sent it back we were given huge attitude from the african american female server. SHE EVEN SAID "I DON'T WANT TO TAKE IT BACK. IF YOU DON'T LIKE IT YOU CAN LEAVE, BUT YOUR STILL PAYING"
When we recieved a different server, who fid take the order back she was very appologetic, but less then helpful. It took 15 mins for us to get our burgers back and they were again cold. When we brought tgem up to the bar the pregnant bartender ignored us and continued socializing with the lady she was talking to. After 5mins of waiting with plates infront of us i walked over and said excuse me but these burgers are cold. She looked at me and said thats probably because you have been sitting at my bar for the last 5mins not eating them.
With that we both got up and left the food at the bar. This is not the first time that we have had attitude from the wait staff but this is the worst. We will drive to chyanne and ft apache from now on. At least the servers care. These ones should all be lwt go...
Read morePlaced an order on the phone at 836 and was told it would be ready in 10 to 15 minutes like always. Never had a problem and always had great customer service and good food until tonight 4/6/16 showed up around 850 and told them who I was and that I was going to wait for my order while I ordered a drink while I wait. Finally got my food at 920 already a little discouraged and irritated from the wait and never being checked on I decide to leave. I get home and go through the food and realize that my order is not correct and sub standard fries burnt chicken wings are burnt chicken fingers are burnt celery soggy from being placed under the hot food so I decided to call and let them know how displeased I am and they offer me a 5 dollar off coupon for my next order, I'm sorry I don't want money off I want what I ordered correct maybe some empathy for spending $30 for sub quality food and last but not least try to eat this food and find a hair in my meal. Sorry guys you need to re evaluate your food quality and customer service skills would have given no stars or negative start but had to put 1 to leave my...
Read moreOn Saint Patrick's Day, we celebrated the holiday by having the holiday specials for dinner. Three of us ordered the Reuben sandwich with cabbage and thousand-island dressing. French fries and a dill pickle were also included. The sandwiches were delicious. The fourth person in our party ordered the corned beef and cabbage dinner. My wife and daughter both took home part of their meals . My son-in-law and I finished our Reuben sandwiches. The food was delicious, and the service was excellent. We all enjoyed the relaxing two-hour meal. We have eaten at Timbers at the Tenaya-Azure location many times in the last 17 years. We always have had delicious meals. The fish and chips dinners on Fridays are also excellent. We plan to continue enjoying meals here in...
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