Popeyes Louisiana Kitchen — Restaurant in Lauderdale Lakes

The staff working at this location on Friday night (9/6) into (9/7) was horrendous!! If there was a way to give “0” stars I would. First the staff was very unprofessional. While picking up an online order, the drive thru window cashier (with the low blonde haircut) came on the intercom and then seemed to zoned out. After she finally initiated the conversation she told me that the order could not be fulfilled because they “didn’t have that”. Stating that I needed to call Uber to cancel the order. I repeated myself and explained that I had a personal online order. She then said I needed to call the Customer Center to cancel my order (may I say, this was at 12:36am when the support center was most likely closed). We drove up to the window and the Cashier was visibly annoyed with a distorted expression in her face. She then repeated to the Manager that “we have to cancel their order”. The Manager then asked another Staff member whether they had enough wings to fulfill the order, he replied saying “yes, my bad”. While preparing the order they asked whether we wanted “regular wings” so we said “ghost pepper”. When no one responded we repeated it. A boisterous lady in large black waist length braids who was already looking at us when we drove up with distain yelled “that is regular wings” with an aggressive neck twist and rolled her eyes (all while cleaning the fries area. The gentleman brought the wings to the window, when we said we wanted blackened ranch with our order he said all they had was “ketchup and hot sauce”. The most disappointing and distasteful experience I’ve ever had at this location. This place is getting from bad to worse! The attitude of the ladies on staff will not only drive away loyal customers, but will also severely affect business profitability in the most...

Popeyes has built a reputation for serving some of the best fried chicken in the fast-food world, and honestly, it lives up to the hype. The chicken is always crispy on the outside, juicy on the inside, and packed with flavor that sets it apart from most other chains. The seasoning has that perfect Cajun kick without being overwhelming, making every bite satisfying. Their famous chicken sandwich took the internet by storm a few years ago, and for good reason—it’s simple, filling, and ridiculously good when fresh.

The sides are just as important at Popeyes as the chicken itself. The biscuits are legendary—fluffy, buttery, and the perfect partner for dipping into gravy or honey. Mashed potatoes, red beans and rice, mac and cheese, and Cajun fries all make it easy to build a meal that feels hearty and comforting. Portions are generous, and the food always feels like a good value.

The vibe at Popeyes is exactly what you’d expect—casual, busy, and focused on the food. Service can vary depending on the location, but when the chicken comes out hot and fresh, it’s hard to beat. At the end of the day, Popeyes delivers comfort food that hits every craving for fried chicken lovers. Chicken...

I didn't get the chance to order anything from this particular establishment, 3499 W Oakland Park Blvd, Lauderdale Lakes, FL. I walked out, left because of the horrible customer service, I guess I must have been invisible. On June 08, 2025 at around 9 pm, I and another gentlemen stood in line for 10 minutes, there was no greeting and there was no acknowledgement, for 10 minutes!! Everyone was catering to the drive thru and online orders, while real humans stood before their faces, patiently waiting. What a complete disrespect of another human and their time!! The manager came to the cashier desk several times, putting money in a vault and taking drive thru orders through her headset and not once did she look up to acknowledge us, not once. The most horrible customer service I have ever seen and I been in the customer service industry for over 30 years. The manager needs training, because the employees is going to display the actions of the manager. Thumbs down on this establishment when it comes to customer service. Popeyes, lost my business and what could have been a loyal customer. Train your...