Ralph has no integrity, very nasty business owner with a clown working for him, exactly why he has hired security. They sell you cheaply crafted jewelry and if you go back to try to come to a resolution ie: exchange or fair credit, they will offer you 2% of what you actually paid for your jewelry and if you disagree he gets loud, makes a scene and then ques his security to come and intimidate you. He doesn't want his other potential buyers hearing about the problems that they will soon face, so he wants you gone. One of his hired security guards threatened me(which they are probably paid to do), as the wife of a police chief I really would have hated the consequences of him acting out on it. Not to mention, Ralph was in a heated argument with another customer before helping me, I hope he sees this post. Stay away from this place, no warranty, guarantee or...
Read moreWhere can I start. Excellent establishment. I have over 30 years of buying jewelry. I have been dealing with them for custom pieces as well as their pieces for over 15 years. These people know their stuff. They are very friendly even till today which says alot considering that is hard to find. Very flexible and have a great staff. Kevin is the best. His jewelry repair and customs guy is legit and has always come through for me, my family and friends. What more can I say. He is now working on a special ring for my best friend. He has always saved me and other alot of money through the years. 100% highly recommend. If for any reason you are ever dissatisfied, which you shouldn't be, reach out to Kevin and you will be pleased for sure. Professional, curtious, respectable buisness. Great for online as well as in...
Read moreGuys dont listen to these people this is kevin paying them to put good reviews ..!!! I recently bought a chain with a pendant and a bracelet maybe 3 weeks ago, the chain started to fall apart on me and i went back thinking they will fix under warranty and instead they charged me $60 … he didnt want to fix it !!! They didnt want to fix it even tho i took him two more customers that bought chains , pendants and bracelet !!!! This place has no warranty !!!! Dont spend your money there !!!!his prices are also way higher !!! I found my chain two later $260 cheaper in miami !! I showed that man exceptional loyalty and thats how he repays his customers … typical from them !!!!! DONT GO THERE THEY DONT...
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