KFC — Restaurant in Laurel

Good food, not very friendly service.

Unfortunately this is a common theme in our lovely town of Laurel. The food is good but you have to be ready for the unfriendly greeting in the drive through. I've become used to it but I feel i should mention it on this review as to caution people who aren't from here. Instead of "Hi welcome to KFC" over the intercom you will be greeted with something similar to "take yo order?". During this visit I was still deciding and there was no one else in line so I said "yes just one moment please". 3 seconds later "TAKE YOUR ORDER??? HELLO? HELLO??" I'm like please calm down... but anyways we order quickly and then there was no one at the first window so we go to the second window then they take my card back to the first window and the whole thing just reminded me of why i haven't eaten here in two years. Maybe it'll be better in...

I guess hardly anyone showed up for work??!!! I stood at front counter for 15 min.the manager or people that were there acknowledge me,I left and a guy that just got off his shift was loitering out front drinking a soda that he repeatedly kept refilling says "well no one came in",when I asked is it always like that?no customer service skills and no friendliness? I actually got waited faster in the drive thru.ehere a seedy gal took my credit card to another register? Please God hopefully she didn't copy my credit card number,!! One of the worst...

The food had been sitting on the steam table too long. Most of the entrees were crusted and dried over, especially the mashed potatoes. There was 3 pieces of chicken that had been to so long the breading was wet and falling off. So I paid $8.00 for a scoop of mashed potatoes, a biscuit and a cup of Sierra Mist.

The floor in the dining room was covered in trash such as used napkins, smears of jelly, mashed potatoes and gravy, etc.

Overall, not a...