This was by far the WORST Dunkin’ Donuts I have ever visited. The staff, who are supposed to provide good customer service, were disrespectful, unprofessional, and had zero motivation to work. Everyone looked miserable, with terrible attitudes, and absolutely no effort to be friendly or welcoming.
The service was awful,completely rude and unhelpful. But the worst part? I asked to buy a new cup, and they tried to sell me one that was sitting on the display, dirty and clearly not new, and charge me full price as if it was. When I asked for a brand-new one in a box, the response was: “You can wash it if you want.” Excuse me? If I’m buying something NEW, I expect it to be NEW, not dirty!
Honestly, a horrible experience all around. I’m extremely disappointed with this Dunkin’. If you want good service, DO...
Read moreI’ve been going to Dunkies my entire life and this is the first time I have ever seen a Dunkies not wrap a sandwich. My BEC was thrown into the bag unwrapped (it was also cold)... Then my bagel with cream cheese was also unwrapped, and to make matters worse, the two cream cheese sides weren’t even facing each other. Normally a bagel is put together with the insides facing each other, I don’t know in what universe facing the outside part of the bagel to the inside cream cheese part is acceptable. For a moment I thought I was on that show Candid Camera and a camera crew was telling the Dunkies worker to see how far they could go without me saying something. But in all fairness, the utter stupidity of the situation gave me a...
Read moreabsolutely the worst Dunkin I’ve ever gone to! First time I was there trying to order my drink the guy taking my order was texting. He proceeded to put in 4 Coffee is when all I ordered was two. Maybe if he was paying attention. And then proceeded to make my coffee incorrectly. 2nd Time I ordered two iced teas, one green and one regular and I was given two regular iced teas. I told him behind the counter that I ordered a green tea and huff & puff and Grabbed it out of my hand and dumped it. refilled my green tea and slammed it on the counter!! It’s such a shame because that is the only Dunkin in the area.. let alone a very popular area. The staff is horrible, and the...
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