Starbucks — Restaurant in Leavenworth

I'm pretty disappointed with this location, considering it's so close to home. The staff are polite but so rushed. I get that Starbucks gets busy, but it has seriously taken a toll on their drink quality. I'd say this is true for all Starbucks locations, but particularly this one. I've tried drinks from here about 10 times and all at various times and days of the week. Regardless, my coffee is always bad. Just made in a rush and always with more syrup than coffee/water/milk ( even if I request half sweet) with flavored drinks. Or if I get my typical drink, an Americano it's full of grounds and never with enough cream if I ask for it. It seems that ever since COVID they stopped providing cream at the drink station next to sugar and napkins. Their coffee is so strong and full of grounds, I need more than a speck of cream to be able to choke it down. It's just disappointing and I leave this review in hopes it will help by providing honest criticism, this isn't left with hate or malicious intent. This location just needs to make some changes to help their drink quality. I had all the same drinks inside a Barnes and Noble in Platte City and there's a stark difference. I truly think it's how rushed one location is over the other. I think Starbucks should stop aiming for quantity and focus on quality. Especially with how...

Starbucks has great drinks but this place refuses to make them right. Apparently if you ask for extra toppings they refuse to give you extra even when you say I will pay for extra toppings. Everytime I have been and ask for extra they have put less in it then what is normally in there. Yesterday I went through and asked for extra carmel drizzle and they decided to ring it up as extra but didn't put any in it at all and to top it off they didn't even fill the cup up. It looked as if someone had been drinking on it already.. I asked to use my points as well and they charged me instead. The other half of the time they don't even have the ingredients to make the drink that is ordered. They just need to close this one down or get ride of everyone and start over because this is ridiculous. I should never leave feeling as if I just waisted an entire hours...

Dont bother placing an online order. It’ll actually take LONGER than the drive thru. Completely defeats the whole purpose of doing it because 10-15 cars have already gon thru the line while you’re waiting for your drink that was placed 20 minutes ago. I genuinely have never seen such incompetence for the customers inside or online. Yall aint scooters so stop acting like the drive thru is the only business yall got. Also how the same drink i get everytime made differently everytime. How about a re-learn and test for all the baristas because the hell am i paying almost $10 for a drink that doesnt taste the same OR i can taste every drink been served throughout the day. (wash out your damn pitchers.) Love Pam tho...