Starbucks — Restaurant in Leavenworth

When you work at Starbucks, isn’t the pen supposed to be for writing customers’ names on the cups after asking them?

But at the Starbucks I go to, they’ve never once asked for my name.

Also, why don’t they automatically give receipts? I always have to ask if I want one.

Honestly, it feels like the employees here have it pretty easy.

Every time I order iced coffee, there’s way too much ice. I can’t even taste the actual coffee.

I really think they should reduce the default amount of ice.

Even the hot coffee tastes watered down and flat.

It’s hard to believe I’m paying $6-8 for something that tastes like hotel coffee.

And the staff please be more friendly to customers. They’re all smiles and laughter when chatting among themselves, but as soon as a customer walks in, they turn cold and expressionless.

That’s...

Asked for a sugar free vanilla syrup iced coffee. Judging by how quickly my blood glucose numbers are rising (type 1 diabetic) there is no way my coffee was sugar free...highly disappointed because when people ask for sugar free sometimes it is for health reasons and we are not only expecting to get what we paid for but hoping to not get sick from coffee being made wrong. Attached is a pic of my sensor reading after finishing my coffee a few minutes ago and how quickly it is rising. This is the only thing I have...

The customer service at Fort Leavenworth Starbucks is horrible. I had the misfortune of being waited on by NAOMI she has ZERO customer relation skills. NAOMI is a rude hateful negative person that seems very unhappy, very bitter. She didn't seem to comprehend my concerns and was very aggressive toward me. This employee is a liability for Starbucks. NAOMI is very dense, unintelligent. I will drive an xtra 10 minutes to avoid this...