Chicago's Pizza — Restaurant in Lebanon

Heard some hype so came to see for myself. Let's start with: Communication-called the order in and server didn't know 'pies' was a form of pizza so confusion and explanation off the bat, no biggie. They said it was hard to hear me so I spoke up now I feel I'm near yelling into my phone, technical support needed on that end, maybe? Next, Food- smell was on point, which is a good thing, smelled good all the way home. On the way I'm investigating the visuals of the Pies and stability of the slices-non but means 1 of 2 things: 1-moisture has ruined the bottoms of my pizza or toppings too heavy, but in this case it was that my dough probably was rested long enough for the 'deep dish' as they call it, not traditional for sure, but dough was still chewing implicating an unfinished cook. Taste was decent but overall became hard to continue eating. Next, Service-other than them having issues hearing my order clearly, they responded pleasantly and with timely manners. Next, Atmosphere-Stores sits in a corner nook so it is not dine in, and they have a 3 person bench to sit and wait. I seen customers order and go wait in their cars so take that as you need to. Wasn't the experience I was expecting from a newly opened business and I enjoy doing my reviews and trying new places. By the way. The breadsticks was rolled in way too much garlic...

This location is carry out only, but they do have a drive thru window if you do not want to get out your vehicle. I didn't not like the ordering online process, it just seemed clunky and designed poorly. The ticket system could use a few tweeks. I ordered two pizza's and only one was made because only one ticket prints out and it says quantity 2 and no one saw it. The manager apologized had another pizza made. Then there was a rush of orders and my new pizza got mixed up with the other pizza orders. No big deal they found it. They haven't been open that long so I understand stuff happens. The bottom crust on the pizzas was a little bit soggy even though it was ran through the oven twice, I did order extra toppings so the pizza could of maybe ran through the oven two and half times or two and quarter times. I still loved the pizza it was very good other than mushrooms seemed over chopped I had more of mushroom dust. Maybe I got mushrooms from the bottom of the bucket ? It was still an excellent pizza. The garlic cheese bread looked nice but it was cold and chewy that might of been from me having to wait on the other pizza and the ten minute drive home. Something like that is always better if you can dine in and eat it fresh. I am still grateful that Chicago's Pizza came to Lebanon. I will be...

Won't lie, was skeptical at first of another pizza place in Lebanon, but I gotta say, some of if not my favourite pizza in town now. It's not too greasy or oily or anything you find somewhere else where you need to drape a paper towel over it to soak it all up (which is amazing). I had gotten the chicken bacon ranch pizza, and I was not disappointed in the slightest. It was good, hot, and no real room for complaints. Another time, more recently, I had ordered a supreme pizza with meatballs and no mushrooms. Unfortunately I did get a couple mushrooms but only 2 or 3 on the whole pizza which honestly I can't be too mad about since it's just me being picky really. Overall, excellent pizza, great sides, and no deal breaking complaints. I intend to order Chicago's again...