Arby's — Restaurant in Lemon Township

It kills me to write this review but this Arby's is one of the more sub-par fast food buildings I've ever gone too. I've gone through the drive though at this location a few dozen times but honestly, I only come here when I'm told it's what my partner really wants.

I've NEVER, not been told to pull to the corner to wait for food. Never, in dozens of visits, has food even been close to ready, and I'm not ordering weird things that may not be prepped all the time. Cold sandwiches that should be hot, cold fries, this location has forgotten the sauce I asked for probably 15+ times, and I always get home and get bummed out.

This location seems to just be ran by kids, teenagers who have ZERO management, ZERO accountability, and ZERO training.

The people that work at this Arby's literally need a babysitter to show them how to be adults, and work a food service job without driving it into the ground.

They've always BS'ing, you can always hear wierd side conversations through the windows. It just makes me mad that this place takes so long to do anything, on top of forgetting stuff.

Just blows, I know I'll be here again but man, I really don't want to V_V.

If I were to offer a solution or suggestion so as to not just be complaining.

Teach these kids how to be adults, be responsible, how to actually MAKE food. The number 4 deluxe I have on my desk right now, has ice cold dressing on it, the burger isn't even hot, and the entire burger is so sloppy that the foil wrapper is actually SOAKED in dressing enough so that it's torn just from unwrapping.

Cmon man, get it together, Train these kids, someone is gonna end up sick.

Edit: 07/28/2025

After two attempts to fill out the form with the given link I am given this error. "The requested URL was rejected. Please consult with your administrator."

Now I'm even more mad because I wasted my time trying to do something good only to get boned that way as well.

I'm a tech savvy nerd, don't give people broken websites if you're honestly...

I tried to take the customer survey at the bottom of the recipet but it would not let me.

I stopped in on my way through town traveling home, I have an 11yr old daughter with a tree nut allergy. Ian went above and beyond to check for safety. I was unable to locate the gallery menu online so he pulled it up on his phone, my daughter wanted something off the "secret menu" so he went pack and took a photo of the box for me. I come to find out he then personally made her sandwich to ensure no cross contamination.

Thank you for your kindness and going above and beyond to...

Came in on a Sunday when no other customers were in and there was 1 worker outside in a car chatting with someone and 3 in the back on their phones. We could clearly see them and even spoke loudly. 5 minutes later still no one coming to take our order or even recognize that we were standing there. Said forget this and walked out. Went to the Arby's in Lebanon and had immediate service where the workers were nice and actually paid attention. We will not be coming back to this establishment which is a shame especially since it's newer...