Cochiaro's Pizza — Restaurant in Leyden Township

I am writing this as the upset parent that I am at the moment. What would have been a nice meal at our favorite local pizza spot, turned into a huge disappointment. I came in to pick up an order but decided to eat-in instead with my 6 year old daughter and 1 year old son. We like to get our pizza slices weekly as my kids love Cochiaro’s pizza. My son was quite excited and impatient as any toddler is to eat. He yelled and screamed a couple of times, and it was not a big deal. We were the only ones for dine-in and 2 ladies who were gaming. The young man in charge of the register clearly had attitude problems and told me he would ask me to leave if my child kept being loud. I told him he was being unreasonable, but he proceeded to mumbled and say we were bothering the gamers. He kept instigating and telling the gamers that he apologizes for the loud baby. I personally approached the people in the slots and, they said they were understanding of the situation. They were NOT bothered by my son at all. It is appalling that one of the most popular pizza spots in our area has no consideration for children. The young guy also reiterated that he had the authority to call police if it was necessary. The disrespect was blatant from his end all because a child would not comply to his demands. I had to explain to my daughter that we had to leave because, we were clearly not welcomed because the cashier did not want a loud baby in the premises. It’s a shame that they have these kind of rude individuals representing their establishment and not being...

My husband and I went in for a slice and fries. My husband asked for a slice of sausage. The kid pulled out the oldest piece of pizza with a huge bubble in it. When my husband asked for a different piece the kid was laughing and pointed to a sign that indicated you can pick your nose, but not ur slice. I thought he was joking and was going to give us a different piece. He did not My husband changed his order to a slice of pepperoni.so they give us the slices and tell us 3 minutes for the fries. We waited closer to 10 minutes-i think they they gave our fries away to someone else. While we were still waiting on the fries an older lady comes in and asks if she can pick her slice of sausage and he said sure! I asked him why she can pick a new fresh piece. He didn't have an answer just stood there and smiled, as if it were nothing. Eventually, he admitted the woman was family.....so they make exceptions for family? They would rather lose a sale and joke about a sign then have decent customer service. I asked for a refund another kid came up, said the sign was a joke and started to give new slices without even knowing what the issue was. When we told him he said he appreciated getting yelled at. We were very frustrated, waiting so long, food that we couldn't choose bc were not family getting cold and they gave part of our order away. Your staff needs to get on the same page. Everyone in there was disrectful childish. Stay away from this...

For starters their advertising is false and misleading. Their Monday special for 50% off pizzas is really only for 50%off cheese only. When you call the girl says its off all pizzas regular crust, but the "boss" (when asking to speak to a manager i got told i can talk to the "boss" the manager wasnt in) he states no its only cheese toppings are full price as additional toppings. Doesnt make sense it cost me twice what just ordering a regular pizza with topping would without the bogus sale.When you let them know their response is well its been this way for three years, doesnt make it ok or right. Unfortunately, they used to have better management and food is ok. It used to be better. I was treating my family to pizza for dinner there based on their deal, well lost my business. Hopefully they reprint their brochure to state strickly cheese pizza...