They completely refuse to answer their phones and when someone finally did, they did so just to hang up the phone. Which by the way, its 2024 and since you hate answering the phone for orders have you considered utilizing online ordering?? Its convenient to everyone and pretty odd for any place to not have that option by now. But sometimes people don't feel well and shouldn't be forced to dine in anywhere..if you have time to answer the phone just to hang it up, you can take orders. You've made getting a good breakfast for a family in your own town that much more difficult to where we have to travel out of town just to get it now. We try to support our own town's businesses but its impossible when they outright reject it, have poor customer service, or make a simple thing like getting breakfast this complex for a family with a very hungry child. I don't think any business is deserved to be had by them due to the sheer laziness and lack of courtesy they display this shamelessly too. On Sundays that we don't cook our own breakfast we will now recommend Village Inn in Pickens! They are super friendly, good food, and also know how to treat their customers, run their business, and answer the phone making them the much superior...
Read moreI have always enjoyed Yank's the past few years but this last visit is making think I will never come back! I called in 3 plates on a Sunday morning before they would get busy. They told me it would take 15 minutes. I waited 15 minutes before I left and by the time I got there, it had been 30 minutes since I called in my order. When I got there they were busy so I patiently waited my turn. Then when the lady asked my name she immediately said I am sorry, I need your order again, we accidentally sent it out with another to go order. I can understand mistakes happen so I gave my order again. WAITED 45 MINUTES!! I was not a happy camper! By the time I got home an hour and 50 minutes had gone by the time I called my order in! Oh and that's not all! Mold on our rolls, they had 1 plates order wrong, and the Mac and Cheese tasted like metal!! MOST HORRIBLE EXPERIENCE I HAVE EVER HAD WITH A RESTAURANT! AND WE ORDERED...
Read moreI have gone to this place for over 30 years. I actually knew "Yank." Present day wait staff is disjointed and slow. Different prices for same items charged by owners and waitresses. Friendliest girls charge less overall, and skip charging for coffee, in hopes of receiving a decent tip. Sadly, I have decided to discontinue patronage of Yank's, having been all but run off by a sweet, paranoid, little owner/waitress. So disappointing. Alas, the amount rung up on the cash register on my way out last visit was more than I could ever justifiably afford. (I always left 25% for the waitresses, no matter what.) All good things must come to an end....I guess. Too bad, as the meatloaf is...
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