NEVERIA LA MONARCA — Restaurant in Lincoln

A couple weeks ago I ordered fresas con kreme Dubai and it was the best thing ever! I always ask for the prices of everything befire ordering anything. It was $8. It had the chocolate, crema, and fresas and the pistachio cream. Next week, I wanted it again so I called & ordered it specifically “fresas con crema Dubai” I ordered 2 and I paid $20 with CASH, meaning $10 each. And they didn’t add no crema just the chocolate and strawberries. I called to let them know and the guy on the phone said, “you probably ordered it wrong” and I told him no I remember how I ordered it. Today, Mother’s Day it was busy and I understand. I called again, I asked from fresas con crema Dubai and I asked what it has in it to make sure and the same guy I’m assuming told me it depends how you order it. I explained to him what happened last time and again he said “you probably ordered it wrong.” I said okay I just want them with crema and everything else it brings. The drive through line was insane but I really wanted my fresas con crema Dubai so I waited 45 minutes. I get to the window and I tell the lady at the window my order, I hand her my card. She asks if I wanted it with crema or no crema and I said I wanted crema. She came back asking if I wanted pistachio cream too and I said yes & I asked if it was already made. She said no that whoever took my order did not put it in. My baby was crying so I just told her it was fine I don’t need it. She was very nice and polite and apologized. The wait was not worth it and I just wasted...

So disappointing… I had gone here a couple times inside and their food is great as well as their customer service! But today was so disappointing, I went through the drive thru since I had a baby in the back waited for about 30 minutes I have no idea what the person ahead of me ordered but I have no idea how it took half an hour. A drive thru for me is fast I don’t understand how they wouldn’t just bring it out and take other orders. I called ahead to see if they could just have it ready for me so I could just pay and take it when I got to the window but after 10 minutes after I called I had to go. My $30 worth of food wasn’t worth it. I usually wait things out but I just couldn’t. The wait time was just ridiculous and I was trapped in the drive through so it was hard to leave. I called to give them aheads up that I was canceling my order and had to go I even said sorry and thank you. Didn’t get neither an apology or a thank you, left after 40 minutes with nothing not even worth the gas wasted or money. So disappointing when you hear great stuff about a place!! Makes it...

Since the first time here, I have been back numerous times and it’s consistent and delicious. I have tried almost everything on the menu, there isnt one dish that I didn’t like.

First timer and definitely will return. The place is very welcoming, lots of color, friendly staff, it had a good vibe.

I was in the hunt for tacos and they did not let me down. Corn tortillas piled high with steak, cilantro, and onions, full of flavor, and not greasy.

Tostadas were good as well. Topped with ground beef, lettuce, cream cheese, and avocado. The tostado held up and didn’t break. The ground beef was a bit greasy but really good flavor.

Tamale filled with well flavored chicken was also delicious. I was told the chicken was a little spicy by my wife, she doesn’t like heat. speaking of heat the green was surprisingly hot (I like hot) the orange sauce was even hotter. But both are great sauces.

Lots of fruit cups, elote, chips, cake,...