We drove all the way from the East Coast to come see the Sequoia Forest. When we got to the park gate, we were informed we would need chains on our tires if we were to see the trees. With it being so late, we had no time to get chains for the tires and thus, had to turn back. Needless to say this was a great moment of sadness, as seeing the Sequoia Forest has been a lifelong mission. In order to ease the sorrow of this great loss, we decided to get a treat at Starbucks, this Starbucks. We got there and a wonderful woman took our order and listened to our brief lament about how we lost out on our mission (This was Monday evening, March 31, 2025). Her kindness and true leadership literally brought us out of our slump and made our day. Please treat this wonderful woman really, really good as she is the ultimate leader. We can't thank her enough for her kind, much needed words and wise, wise initiative! And yes, we are keeping this...
Read moreWent in and had bad experience. Had trouble ordering and the shift supervisor didn't really want to help,but when he realized he had to head an attitude about it. I brushed it off and ordered anyway. I ordered a trenta strawberry refresher along with some chocolate covered almonds and a everything bagel with cream cheese. I waited patiently for 25 minutes while everyone behind me and people walking in got their drinks before asking for mine. During the whole time waiting that supervisor looked my way several times and never asked if I got my stuff, when he was the one who took my order. I finally got my drink and bagel after asking, and unfortunately the drink tasted a little sour, but I wasn't going to wait...
Read moreMy experience has always been a five star until today when it was a female instead of male I normally get and even with me being at the window before she got there with my coffee and food she opened the window and instead of handing it to me sat my coffee cup down on the dirty layer of dirt I could see ledge.. if you are not going to clean it why put food items on it? At 6 in the morning you would think it would be clean or not use it? I had to leave without it because if I wanted camp coffee I would just make my own and sit outside in the yard right? Thank you to my normal five star barista .. you are still five stars just...
Read more