Damascus Grill

I will start by saying the staff was friendly, friendly but not attentive. Unfortunately nice doesn't always mean capable. We were greeted and seated the room had about 4 or 5 other full tables. We were given water and never asked what we wanted to drink. She ran around us tending to everyone else but us, we felt invisible. It was close to 15 to 20 minutes before she returned to our table to take our order, still didn't ask about drinks. We start by ordering 2 cokes and an ice tea followed immediately by our food order. We order 1 appetizer and 4 sandwiches with fries. We had to ask about our drinks after waiting again for quite a while, she brings two very watered downed cokes and leaves. People who came in after us are getting food before us. After about 40minutes we get fries delivered to the table nothing else. Five minutes or so later the sandwiches come out, still no appetizer or tea. Nearly done eating our mediocre Mediterranean sandwiches she finally brings the tea which we refuse at this point since we are about done and just want to leave. I ask her to just cancel the appetizer we never got. We were there for 1hr 15min for 4 sandwiches 3 orders of fries and 2 watery cokes. They comped us the 2 cokes. Mall food court Mediterranean is better than this place. Oh and bring a jacket this place is freezing in the evening. For their sake I hope it was just an off day, but I won't be going back.