Bacon Social House - Littleton

Mediocre food, terrible service. Two special-occasion meals ruined. We visited twice; both times we made reservations, specifying that we wanted to be seated on the patio. Neither time did we get to sit on the patio (which, seriously, is the main reason we booked this place, both times!). The first time - my birthday! - they claimed it was 'too hot' (it was warm, sure, but not dangerously hot - and the patio is shaded), and we had to eat in the overcrowded, incredibly loud inside area. Not nice. Then the waitress spilled hot tea on my bare leg, and either did not notice (despite me saying OW! and grabbing my leg) or did not care. The food was only mediocre- very heavy-handed, very greasy. We went back a little over a week later, when my family came to visit from Canada, because the patio supposedly has a nice view (can't say for sure, as we've never been up there!) and we thought they'd enjoy the view despite the mediocre food. The weather was lovely this time - cool but sunny with only a few fluffy white clouds - but again, we were told the patio (which we had specifically reserved) was closed 'because of weather'. This time they said it was due to rain. When I pointed out that it was, in fact, not raining (seriously, if it had rained at ll that day, it must have been hours before we arrived, the sidewalk outside was bone dry), they said we'd have to wait an hour if we wanted to sit on the patio. (How tf would it take an hour to go open a door/clean a table???? And what weather DO you open the patio in???? Honestly, I'm pretty sure the staff just don't want to be arsed to go up the stairs....) So we again had to sit in the overcrowded main area, where I couldn't hear my family talk. Not what we wanted for our long-overdue family reunion. We ordered their 'bacon flight', which came out almost immediately, and was stone cold. Because who wouldn't want bacon that's been sitting around for who-knows-how-long? They didn't bring us the correct utensils, even after we requested them. Our server disappeared for like 20 minutes when we wanted to pay. I was SO embarrassed to have brought my family there!!! I normally don't care that much about service - as long as it seems like the staff is at least trying I'm happy - but here it seems like they really dgaf. I seriously doubt we'll be back. The food isn't that good, the service is abysmal and they clearly don't actually honour their reservations, so what's the point?