Velvet Grill & Creamery — Restaurant in Lodi

i am still in shock. food was fine although extremely overpriced for mediocre food. the problem my group encountered was the terrible service. from the get go, the server was annoyed that we had a five person group. the entirety of our experience was filled with snarky remarks and rude comments from this server. i have never experience someone this passive aggressive; toward the end, it became straight-up aggressive. after taking our orders in the most condescending way, she proceeded to walk behind the counter and mock our laughs and make snide comments such as, and i quote, “get a life” when she overheard someone saying they wanted to go home. she constantly reminded us that we were inconveniencing her by wanting separate checks. i totally get this; we should’ve gotten one check and split it after. mistake on our part. however, she was so rude about this and made a point to mention this repeatedly. there was barely anybody in the diner and we, knowing our presence was unwanted, quickly ate and kept our voices down, afraid of her quips.

honestly, i don’t know if she had something going on personally or what the situation was but i have never in my life felt so uncomfortable and been treated this rudely. as much as i wish i could say otherwise, i will not...

We've been there twice and will never go again. First time the waitress stood back 3 feet from our table every time she had to speak to us (so awkward!) Second time was a Friday night. We ordered some appetizers. The waitress was super eager to give us the check, but I said we'd be ordering ice cream later. She came by to try to give us the check or push us to get the ice cream and we finally got her to refill my husband's soda. When she brought it back I asked what time they closed. She said, "Oh, about half an hour..." It was just before 9pm, so we ordered the ice cream (which I liked, this 2 stars instead of 1) and ate it quickly since they obviously wanted us out of there. They were counting out the cash register and had already put chairs on the one table that has chairs by 9:15. Their sign outside says they close at 10pm on Fridays; based on other low reviews here I think they have a habit of trying to close early and get people to leave. My husband and I were just looking for a spot to hang out while we had our once in a blue moon babysitter. Clearly we should have gone to IHOP. It's open 24 hours so the staff wouldn't have been pushing us...

Ive gone to this restaurant for many years with my family as the food quality has gone down the more expensive it has as well as the service inside the restaurant, last i went to this restaurant with my family we were seated and mind you it wasnt busy there was only an older couple and myself with my 2 kids and we waited over 40 minutes to get our orders taken and then we waited about 30 minutes for our food before leaving I’m sad to say that i will not be going here again the manager i believe was also bery rude as i was waiting for my order i had asked a server if i could charge my phone and the manager told me i was unable to after and said unless i was ordering something as i had explained to her we order 20 minutes ago and havent received our order. Dont go here if you want bad service also i saw a young boy just wanting to hangout inside because it was hot out and he needed to charge his phone and he was kicked out very unreasonable restaurant hope they do better in the future…though i will not be returning...