Subway — Restaurant in Londonderry

Thank you for having Chris on your team. My wife andd I stopped by after doing some late shopping at the Mall. At 9:00 PM at night, we did not expect that, as busy as it was, we would be greeted by a very inteeligent smile and professional manner as Chris asked, "what would you like?" Chris not only was focused on us, but also everything going on around him. Based on the interaction of Chris and his co-worker, whom I am guessing was fairly new and seemed to be looking to Chris for Direction in the art of sandwich making. Chris, unflinchingly proceeded to assist his teammate, while seemlessly continued the process of attending to customer a most natural and comfortable manner. Hats of to you Chris! I have been a consultant and process trainer across the US and Canada for nearly 3 decades. I look for people, talent like you on a daily basis. Subway, please take the time to observe and assess this person, they have leadership qualities. And in the glimpse of time I spent with and around Chris, he is respectful, responsible and passionate about his work. Great job Chris. Never thought I would write a review for someone at Subway, but I wanted Subway and everyone else to know about you and that Subway employs people like yourself, quality people, people with great character. Chris, I wish you...

Their App wasn't working to process payment. I called to get my order in and pay over the phone if necessary because I was driving 30 minutes to get there, pick up lunch and get to my husband for his 30 minutes lunch break. I'll call her "the girl" puts me on hold. So I stay on hold the entire 30 drive, simply outta curiosity of the result of this absurd amount of time "the girl"left me on hold. Finally and unsurprisingly, as I'm exiting on the off ramp, probably 400 yards from said Londonderry Subway; the line is taken off hold, I hear it placed to someone's ear, I say hello, then click, the line went dead. SUBWAY EMPLOYEE HUNG UP ON ME. UNBELIEVABLE! I've...

Seriously one of the worst experiences I have had - I used the subway app- ordered online- order did not go through... although on my end my foot long sandwich was paid for $9.91- When I got there my sandwich wasn’t ready… So the gentleman behind the counter proceeded to make my sandwich… The lettuce on the line was brown and day-old… There were no tomatoes… And no avocado which I paid extra for... just a really big disappointment- why bother with an online order platform...The poor young gentleman behind the counter said he had only been there for a few weeks… And was left alone… He was apologetic… But only after I said I was very...