Starbucks — Restaurant in Long Beach

Told them I was there to pick up a mobile order for {my name} and she said 'over there', so I stood there for like 10 minutes before I finally asked someone, where is my order? they said, what's your name? the name I gave you when I walked in and I repeated {my name} we have no order for you, it must be in different store why didn't you check when I walked in and told you? 😤 so I got my phone and showed him the receipt... hmm, we're don't have that... it's over here (from the background), someone tossed it. wasted 15 min by that time... also, I thought the whole selling point of Mobile Orders was that they are supposed to be ready when I get there???, not START when the customer arrives? (if you...

I have to honestly say I'd give a better review but for some reason I'm not sure why everytime I go there my drink ends up being wrong. I order an iced mocha but what they give me is a white chocolate mocha. But that's not what I ordered?? The time before that I ordered a chai ice tea and what I got was a hot chai tea. Time before that I ordered a hot mocha and they just didn't make it. I waited 15 min for a hot mocha before asking where it was. They say oops sorry. When all I want is to get what I order. I have even asked the cashier to repeat my order to ensure it correct and still they mess up. WHY ME GRRRRR. I stared to go to the Starbucks inside Target they get it right most...

Starbucks used to encourage customers to come in and sit while they drink coffee. I used to come in quite often in between classes to get work done/study and order a couple coffees while I was there. Recently this location covered all the outlets to prevent people from sitting down and charging their computer around inside & outside tables. The only place to charge is the shared table that is always full of people. I as a customer don’t feel welcome to sit...