Amos Howards Brew Pub — Restaurant in Long View

I bragged on this place so I took my brother there on a Saturday night 2 weeks ago and it was the most disappointing experience! It was 8:30pm and there weren't many customers. Nobody acknowledged us when we came in so we seated ourselves. We asked one waitress if they would clean off the table and another to wipe it dry. Then we were ignored the rest of the visit. I finally got up to ask a bus boy for our menus/napkins and still nobody came to speak to us. We watched our waitress clean tables and then gave her 10-15 more minutes to respond. We finally got tired of waiting and left but my poor brother didn't realize how low the wine barrels were there. He stood up, gashed the top of his head open, and walked outside with blood running down the side of his face! My husband and I have eaten there many times and never experienced this kind of treatment. I could understand if they were very busy, but even so you don't spend all your time busing tables while your potential customers are just sitting there waiting. You acknowledge your guests, give them menus/silverware, ask for their drinks, and clean your tables while they are choosing their items or while their food is being prepared. And yes, we know they may have been short staffed, but management needs to train what little staff they have better. Speaking as an experienced former waitress, I don't know if we will...

This place really sucks, every time I go here I am sick. Once Food poisoning too. They serve raw chicken in their salads and under cooked chicken wings too, plus old hamburger meat that sits in their frig for weeks. I have reported them to the health dept., and I need to do it again. I did call Amos Howards to tell them about being very sick, they NEVER apologized nor offered my money back. Watch out for the cockroaches there. The beer they serve there really taste like SH with having no domestic beers at all on tap. Their service really sucks too. The place is a very ugly old atmosphere too like built in the 1940's, as soon as you walk in the door its like you want to throw up on how it looks; it was even worst when people used to be able to smoke in there, you would come home with your clothes and hair smelling like an ashtray, thank God NO SMOKING allowed now by Law even though the place is still SH. Look at the stucco looking crap on the interior walls, Lol!! Huge Barrel? Lol!! The table does not hold but 2 plates and 2 glasses of water on them, sits maybe 3 skinny people if that, what a real joke! The outside is so old fashion too, they dont believe in overhang on their roof for when it rains, they rather have you drenched as soon as you come out their door, ugh. Good Luck there to all that go there! This place really needs to be shut down and...

Great wait staff and excellent food but the management was awful. Even though the restaurant was never more than half full the entire time we were there she refused to seat us in the empty tables available and made us wait 45 minutes for absolutely nothing.

After refusing to seat our party together in the empty table she offered zero hospitality solutions. I, the customer, had to come up with hospitality solutions myself at a place where I'm supposed to be paying for hospitality. When she refused to seat us she never asked if we wanted to order drinks while we waited (i asked that), whether we wanted to go ahead and order food, or whether or not we'd be willing to just split the party and sit at two different tables. I was the one who had to suggest to staff that we just sit at 2 different tables after the 45 minute wait and on top of that, after the table beside us was empty they never asked if we'd like to recombine the party. They act like accommodating a party of six adults and two toddlers is an act of God.

I've never been so poorly treated because of party size and I've eaten many times with parties twice as large. I mean, 6 adults? Come on. That barely even qualifies as a...