It's not often that you have to put one of your favorite places into the category it never fails to disappoint, but the jalapeno tree and most specifically the service and attention to details is now firmly ensconced in that steel trap niche! My last visited or shall I say I last got take out there back in April of 2022 and at the time I posted that I had some problems with the service and some things that they didn't take care of that they said they would you know basically looking me in the eye saying it was done and it wasn't done. The same thing happened today on a takeout order pick up! First the order that we got was incomplete, and not only incomplete but incomplete to the point of not being the order that we ordered. We specifically asked the person taking the orders and basically the front person for pickup orders to make sure that everything that comes with the order was in there. We reminded her of our last visit and she assured us that under no uncertain terms would anything be less than ideal about this order! After getting home with it because you can't open this thing up in the car especially a new car unless you want to take about a thousand to $1,500 off the resale value of the interior, half the order was not there and I'm talking about the condiments, the extras that go on the El Dorado steak fajitas, utensils napkins and salsas! Plus, bacon comes on the El Dorado Jack fajitas and there was none! When we pick the order up we double check with the lady and and made absolutely sure that everything was with the way it was supposed to be! Ordinarily, I would take responsibility for this oversight, in that I didn't do my diligence by double checking before I left the restaurant! However, no less than three times did we ask and we're assured that everything was as it was supposed to be! It was strictly a lack of follow-up and absolutely no attention to details! And it wasn't like that it was extremely busy although this is Friday it just wasn't that busy to wear they were pulling their hair out trying to get everything out the door! They just didn't care and that's a plain as I can put it! So thank you jalapeno tree for lowering my expectations and never failing to disappoint! If you want good food and aren't particular about how much you get what you get for what you pay for then this is the place for you! If you've been a long time loyal customer and you expect that they will pay attention to what they're doing then you should look elsewhere because I'm done!