Whataburger — Restaurant in Longview

The quality and taste of their burgers, fries, and shakes stays consistent. However, amid the delectable eats, one aspect can often become a bit of a challenge: the service.

For those who find themselves in a hurry, Whataburger's slow and often unbearable service can be quite frustrating. Time constraints and busy schedules require a fast-paced dining experience, where every minute counts. Unfortunately, Whataburger's service occasionally falls short in meeting these expectations.

Whether it's the long wait times at the drive-thru or the crowded lines inside the restaurant, it's undeniable that the service can test even the most patient patrons. The bustling nature of their popular locations combined with a shortage of staff during peak hours can contribute to the frustratingly slow service.

The issue lies not in the food itself, but rather in the efficiency and speed of the service. It becomes all the more agonizing when you're craving that juicy cheeseburger and crispy fries but simply don't have the luxury of time. It's during these moments that the delays and subpar service can make a trip to Whataburger feel disheartening.

That being said, however, it's important to remember that this slow service is not a reflection of the consistency and quality of the food itself. Whataburger has built its reputation over the years for delivering consistently tasty meals that leave customers coming back for more.

For those who can withstand the occasional inconvenience of slow service, the reward lies in the flavors that Whataburger offers. It's a testament to the brand's commitment to their tried-and-true recipes, using fresh ingredients and cooking everything to order.

So, while Whataburger may not always be the ideal destination when you're in a rush, it's still worth a visit when you have the time to spare. Stay patient, savor the deliciousness, and remember that sometimes the best things in life are worth...

Officially the worst whataburger in Texas in my opinion. 11pm on a Thursday coming thru after working 12 hours. Almost didn't stop because of previous stops in the past. Was hungry and was getting late. I made a huge mistake ill never make again. Cars backed all the way around. Many driving off. I went ahead and waited my turn. Girl was rude on squawk box. I tried to be understanding because I know it was busy. Trying to see things their way. Finally get to window. Girl in too big a hurry to even take my money. I paid cash and she left part of it in my hand. Had to yell at her to come back. Waited a while for food. Finally. Ame. She pretty much threw it out the window. There was no recipt given when I paid. I saw her wad it up and chuck it in trash can. Probably pocketing the money. I have the recipt on the side of the sack if any management gives a damn. I couldn't go anywhere because another customer was asked to pull up and I didn't have room to get around him. I told the girl I couldn't go and she yelled at me to honk at him. I'm not honking at anyone while I'm in my company truck in this shady part of town. I told her she could figure it out and she held her hands up like she had had enough in frustration and very put out. I ordered a double with bacon and some chili cheese fries. Big mistake. They put all the chili in a wad underneath a pile of stale French fries....

I am only car in drive thru. Two people come on speaker at different times and let me know they will take my order shortly. I repeat my order a few times and go to the window for my total. They guy says he can't use my app to scan and build my credits (this is the third time this happened) because he is registered to work the wrong drive thru lane. He hands me my drink with the lid half off and dripping with drink. I ask him for napkins and he pulls it away and wipes the sides and explains he put too much ice in to close/attach the lid and hands it back. I push the lid down and it begins to spill over so I pour some out. 10 minutes later another person asked me what I ordered. I told him nicely and he slings a large sack out the window with my order. I drive away and sip my drink and it is flat. Zero carbonation. Three visits ago I pull up to drive thru car number two After spending 26 minutes in line I pull out and drive across street to Burger King and order a Whopper meal. It cost less and when I drive past this WB the person in front of me was just leaving the drive thru window. I'm done at this location. I have seen management change and new employees make this a fast efficient friendly place but it always changes back to poor service...