Burger King — Restaurant in Los Angeles

Is it possible to give an establishment no stars? I don't reside in the area but when my kid is at softball practice if we want something quick and cheap I'll stop here. Going through the drive-thru is always a chore, you are barely greeted if that's what you even want to call it. Then everybody is either super dry like they're on some sort of drug that slows down their ability to think, or they have an attitude. Then it takes at least 20 minutes from the time you order until you get your food. And this is only with one or two cars in front of you. when we're near the airport or just feel like watching airplanes land, we'll go to the In-N-Out Burger in Westchester, and it can be 20 cars in front of us, and we still get our food faster than sitting behind two cars at this Burger King! Then they're always out of something, out of a particular flavor soda, "we don't have any ranch or sweet and sour or barbecue, we only have Buffalo". They'll give you your burger and forget the fries or give you your fries and forget the burger. They'll give you your food and then have you sitting there staring through the window while you're still waiting for drink. And trust me, I've been an employee of many different companies for a long time, and I understand being upset with where you work or upset with conditions at work, but then we have a choice to try to do our best to find another place of employment! But while we are employed, we're expected to do our jobs well!! It's always horrible coming here, but unfortunately this is like the only Burger King in the area for when we are over there for my daughter's practice. Burger King needs to spend a full month sending "secret shoppers" there to check out their conditions....

I was there this morning and like always there’s a line in McDonald’s and hear me again thinking I’ll be fascinates a coffee no one in line I get there. They have the new machines where you could order which is awesome so I thought all this is fast. there’s like five employees right. Literally three minutes go by I’m like amazed that they’re having a gathering in the kitchen when I’m just waiting for my coffee. I left my dog in the car because they don’t allow dogs inside, but they do allow homeless people inside because there was a homeless there having a picnic but anyways I told the manager excuse me you’re the manager can I get my refund? No one doing a coffee I just came for a coffee she doesn’t employee makes the coffee. The coffee looks kind of weird cause I open it right I didn’t want them to spit on it or something and it was bad like the end of the coffee like the bottom of the coffee so I ask her is this bottom of the end of the coffee and she says no and that maybe she saying the truth because when she poured it it made foam right so I didn’t go to Starbucks, which was three minutes away at the Ralphs or McDonald’s and coffee because I threw your coffee because it sucks...

The manager kicked me out after I may place my order. Have usually come here every other morning aside from McDonald's which is across the street that's my number one stop but sometimes its so busy so I started trying Burger King and it's been a good experience until today. The manager Hispanic about 5.2short she said get outta here with your dog there's no dogs here allowed and I said wait you know before you're shouting you need to verify this is a service animal and then she shouted again look at the door sign no animals so l said you know You shouldn't treat individual’s like this with service animals so that's the last time l order a Burger King or the Burger King App or anything and I'll let all my family and friends know and all the media know that it's not friendly not even friendly. It's not animal service friendly. Then, after the manager proceeded to go inside the kitchen and start asking all her employees what was my name shouting what was that clients name so unprofessional? I think she needs a break and she needs to be evaluated. She almost had a nervous...