Del Taco — Restaurant in Los Angeles

I always been a decent customer. Throwing away my trash and cleaning my own table. But last night during the night shift one of their male employees in the back kept on looking at me and giving me weird looks and vibes. I try to say Hi or What's up? You know like Hey how's it going. He doesn't say a thing but continues looking at me in weird ways. I go back to my seat and continue to eat my food. Then he continues to look at me in weird ways after I just tried to say Hi to break the ice. but I continue to eat. Then him and his co-worker start to laugh and he pulls out a phone and takes a picture of me while I was eating. I get up and try to confront him and ask the supervisor for a phone number to call to complain because their employee just took his phone out and took a picture of a customer(me) while I was eating and I was being dismissed and they acted like they didn't know English. Then the guy starts doing sexually explicit things with his tongue and starts calling me out my name. Trying to entice a fight. All while I'm calm and not saying a thing. The supervisors acted like they didn't even see, hear a thing from him. I didn't get a number to complain about or nothing. About something very serious in somes eyes and I doubt the manger does anything if I could get in touch with them. That's the sad part. Poor service and poor life choices. I hope someone reads this and looks into their night shift management. They need to be fired. All of them. The crazy thing is other customers walked in and both of the workers who took a picture of me and the supervisor switched up so quick. They went from not knowing English to acting like they were the calm ones. Lol. After enticing a fight. No lie. I feel ashamed to have...

I have eaten at many different Del Tacos for the past 40+ years. Sometimes 7 days a week, sometimes just a couple days a week. This one has become my favorite. The food proportions are always about what their menu states them to be. Many other Del Tacos have been skimping, for example, Seal Beach Blvd Del Taco 1/2 lb bean and cheese burritos weighing under 5oz, that’s with 2 scoops of guacamole added. Multiple times. Other locations doing the same. This location on Western does not skimp. The food is always fresh and the fries are USUALLY hot, sometimes warm, but USUALLY hot. Every staff member I’ve interacted with actually listens while your are placing your order and also at the window. When I answer ‘no’ to the sauce question, they don’t ask 3 or 4 times, they ask once. And they don’t dump a huge handful of sauces and ketchup in the bag like so many of the other locations do even after I answered no multiple times. It is refreshing to go to a business where the people actually care about serving the customer. FYI, I only go to this location before noon, so I haven’t had the pleasure of dealing with the...

This Del Taco has very bad management and staff- Today, we there to order to go- taco a carbon chicken, been/cheese burrito and chipolte crispy chicken taco- I noticed that they were taking care of all the drive thru cars as I and other customers waited for a long time. In fact, I was going to cancel and get my money back after waiting for over 20 minutes- Then the manager said ok will give you my money but then the order was ready- His attitude- lack of customer care is very distasteful and now will think twice before going back to that location. This type of lack of customer service skill from the manager shows that Del Taco really needs to do a better job of training their staff otherwise will definitely lose business! Also while we were waiting, I heard him tell customers that the wrong items were given to some customers as well so in summary a really bad job. Hope the upper management will pay more attention to training their staff or get better...