Golden City Chinese Cuisine — Restaurant in Los Angeles

I ordered dinner to be delivered for 2 of us, and it gave a delivery time of almost an hour. About 25 minutes after the delivery time, I called the restaurant and was told the driver left and I should receive my order in 10 minutes. Needless to say, I was not happy, and I suggested that practice good customer service by calling to inform the customer. The only thing the manager (Ed) said was they were very busy. By this time I had little confidence in this restaurant that I was ordering from for the first time. 45 minutes after the specified delivery time, and much more than the 10 minutes Ed told me, I saw the driver pull in to my driveway, I greeted him and asked him to confirm what was ordered, he looked at the ticket he was holding and told me "I don't know". I took the bag (yes, I was frustrated), I touched the top container and it was basically room temperature. I called and talk to Ed again, he said they were very busy tonight, and that the driver really didn't speak good English. He said next time I order, I should talk to him and he would take care of me, I asked him what he meant, but he didn't specify I told him this could've been a better experience had he reached out (in stead of the other way around), and said with how he treated me as a customer who just spent over $50, was not appreciated, and I didn't have a good enough experience to order from them again.

I leave good feedback when it's deserved, and bad when it's deserved. In good conscience, I could never recommend this...

TL;DR I think I picked the wrong day to try it because the end product was delicious and wonderful.

First timer here. FYI, It was Christmas Day, I won’t be able to judge the service fairly. We called to order and were told our order wouldn’t be ready for 90 minutes or to “call back in ato place an order then”. So glad we ordered immediately and via phone. They were completely inundated and understaffed for the Christmas rush. When I went to pick up 90 minutes later, I was welcomed with a line of other folks waiting to order or pick up. Many had already been waiting for quite a while. I was excited about the less-than-common options they offered which was more Chinatown than The Valley and that appealed to me. The staff (specifically the woman behind the counter) genuinely seemed to be trying their best to satisfy the hungry masses but they were absolutely overwhelmed. And to make matters worse, I realized they left out one of my dishes requiring me to drive back (should’ve checked before I left but was so hungry). The quality of the food however made up for the delay and inconvenience and look forward to trying their other dishes on a...

Golden City is everything you want in a neighborhood Chinese restaurant. From the moment you walk in, you feel like you're part of the family. The staff is incredibly friendly and welcoming, making you feel right at home.

But let's talk about the food – it's the star of the show! Every dish we ordered was bursting with flavor and incredibly fresh. You can tell they use high-quality ingredients and take pride in their cooking. It's seriously some of the tastiest Chinese food I've had in a long time.

Now, about that back entrance... it might look a little unassuming, but as the wise Morpheus once said, "There's a difference between knowing the path and walking the path.". Don't let it deter you! The culinary treasures that await inside are well worth venturing past the back door. Plus, there's plenty of parking in the back, which is why we, and most other customers, usually use that entrance.

Golden City is the perfect spot for a casual weeknight dinner or a weekend family meal. It has that authentic, neighborhood Chinese food place vibe that's hard to find these days. I'll definitely be back for...