So in the pouring rain the line was long and extremely slow when I got closer I was actually in the far left-hand Lane which means the passenger side window would be where I paying it food unfortunately I had a 91 year-old woman with me who loves in and out which is why we visited but suffers from severe dementia I tried to get the order takers attention and he basically waved me off thinking I wanted to pay him so I pulled not quite all the way up to the window got out of the car and walk up to the window to pay and observed Burgers being made and Fries being made I'm things falling off Burgers and Fries that were not being put back intern I asked for extra grilled onions and lettuce cuz I saw it fall off of our food and I'm not talking just a little bit I ordered animal style fries and ask if they be wrapped separately they were put into the bag sideways so that when I took them out all the animal style contents were to one side and very unappealing the burgers were great I asked for extra raw onion and they were made well except for the lettuce and grilled onions that did fall off young gentleman worker who I asked for both contents on the side gracefully put them in the bag and I put them to good use with our food I would say the interior of the unit appeared clean workers worked well as a team but due to being waved off when I needed help I can only give three stars this time the only other issue was the slowness...
Read moreI love In and Out. They are one of the only real businesses in the city that can supercede all other fast food chains. Today I was fortunate to have lunch and experience the walk up service. I was greeted with a huge smile by Cynthia. She was super pleasant as expected! She's a great candidate for the window. Super friendly, attentive and courteous - exactly what I expected from this place. Excellent service every time. We received our food in a matter of minutes which was fantastic since it was my lunch break and this place is ALWAYS packed!
It was great to actually sit down and eat outside of an In & Out. The whole dining area outside had plenty of shade and the whole area was spotless! There was no trash anywhere or overflowing trash cans and no empty trays laying around like any other fast food place. In & Out is on top of everything! Always a wonderful dining experience whether it's in the drive thru or walking up to the window. Well ran establishment that knows their employees and keeps up their morale. Oh, I don't have to tell you I'll be back that's just common sense! You'd be silly not to visit...
Read moreI went to the drive-thru. I drove around and waited in line on the street of Roscoe boulevard. There we're about 15 cars ahead of me and that split between two windows once we got onto the property. My wait time was approximately 20 minutes. The Drive-Thru line faces West. If you go in the evening time be prepared to have the sun in your eyes. The attendant was friendly and promptly took my order as I got onto the property. She was wearing a face mask and her uniform was clean and presentable. My order was taken and received my order cooked properly and correct. The Kris Kross palm trees that are planted between the drive thru lanes as you approach the pickup windows is a nice touch. I paid with a gift card, you even told me my balance afterwards. Overall I give it four out of five stars only because of the waiting time in the car. You might have a good chance with less wait time if you go to the walk up window. ** Thanks...
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