I have eaten at Kountry Folks Restaurant for at least sixteen years, starting when I lived in Van Nuys. It was the restaurant that you went to when you craved home cooking. The biscuits were big and fluffy, the bacon cooked just right and they had loads of options including grits. The place was nearly always crowded but you didn't mind waiting a bit. It was worth it. You got good value for your money and usually had to have a to-go bag. The waitstaff were long timers and the kitchen cooking was deliciously on point. You got to know the staff by name and they recognized you when you arrived. After the pandemic times and closures, things have changed, but unfortunately not for the best. The lines are gone, and the staffing is definitely smaller and overworked. You find yourself feeling badly about needing something else when you have your meal because it's so apparent that they are doing the best that they can. Dahlen is still there giving her best service as she has for many years. She no longer has the time to stop and just chat because you see her working in the kitchen as well as out on the floor with customers. She never complains, but just does her best to be everywhere all the time. Bless you Dahlen! 🙏🏼😇 The kitchen cooking has not been up to par in the last few visits. Biscuits aren't risen, they are flat, hard, and tasteless. The bacon is subpar quality, and the grits are so coarsely ground that they aren't fully cooked. Even blending in the eggs don't help. Many other dishes are not up to par either. The cups for tea and cocoa are so small now that you hardly get the flavor. The pricing has risen of course, as it must. I really don't want to give a bad review because I know what the restaurant has been, but it isn't what it used to be and I understand how little a profit margin there is in today's times. I've seen too many family restaurants close since the pandemic and it's so heartbreaking. I can only hope that Kountry Folks Restaurant can regain it's...
Read moreThere is new ownership of this restaurant and sadly it’s not a big improvement
FOOD - NOTHING SPECIAL, NOT WORTH PRICE The food is mid and before at least the prices were reasonable for the quality of food, but now the quality is worse and the price is higher. I ordered a BLT and before the ingredients were fresh, now the is too much lettuce and it tastes like the one from the McDonald’s McChicken, nasty and yellow. The improvements are the soda machine and coffee.
SERVICE - LACK OF SERVICE The service is AWFUL! Maria was our waitress and we had to ask the busboy (Joaquín who is the best part if this restaurant, he really is saving this place, deserves a raise!) who our waitress is. She took forever to take our order, and then got it wrong. We told her about it and she “no they fixed it” and did nothing to resolve what was wrong. We also ordered the Huevos Rancheros and requested the tortilla to be fried and it came not fried. We also asked for the toast dry, and it came with butter all smeared. We couldn’t even ask for her to fix because she only took our order and returned once by the end of the meal when we finished. Joaquin as a busboy took care of all if our refills for soda and coffee, and he always is in a great mood. 👍 he is amazing and always working hard!
ATMOSPHERE - SCREAMING TO COMMUNICATE, IMPROVEMENT IN DECOR It’s alright to have for breakfast here, you can have an enjoyable cup of coffee here. Unfortunately, you hear the employees screaming across the restaurant as their way of communication, which is distracting. The decor was too busy before and they removed all the excess fake plants and it’s not as busy...
Read moreDont judge a book by the neighborhood surrounding it!! I bypassed this lovely homestyle hidden jewel for years, because of the motels & sttip clubs nearby. What a mistake. This is by far, my FAVORITE restaurant in the entire valley!! From Breakfast, to lunch, to Dinner--- they have yet to fail me yet...the skirt steak & eggs with taters & toast or biscuits& gravy is delicious for 8.99!! 😍 The Sirloin strip steak is absoulutely delicious with eggs for breakfast or Dinner. The early bird specials absolutely rock! I love the Santa Maria style Tri-Tip, ( it is smothered in bar b que sauce & cooked that way, so you cant order it without the sauce, but its awesome) Dinner comes with soup or salad & 2 side dishes plus a homemade biscuit or cornbread. All homemade food, pastrys, pies, and the hugest cinnamon buns ive ever seen. The staff are ALL smiling, eager to help, work together, and no customer is ever left unacknowledged. A great spot to enjoy american wholesome down to earth homestyle cooking with a homestyle ambience. Feels like grandmas house or Moms place. Super affordable & really worth a trip there, you wont be able to stop going. The meatloaf is amazing as well as the pork chops and half baked or fried chicken. I love the homemade salsa and I am on my way there as we speak. Happy Holidays everyone & dont forget to tip your...
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