Rustic Coffee — Restaurant in Los Angeles

I don't usually write reviews, but after two rude encounters with staff here, I felt compelled. I just moved to Topanga and was excited to find a cute local coffee stop on my way to work. Unfortunately, the young staff working here are consistently rude.

On my first visit, one heavy-set young girl was extremely unpleasant. She aggressively told me I couldn't park where I had, then immediately followed it up with, "We're not open anyway, the power's out." I can't stress enough how unnecessarily rude and unprofessional her tone was.

On yet another visit, when my order was made incorrectly and I politely mentioned that my drink was supposed to be iced, a different staff member became visibly annoyed and scolded me--as if it were my fault her coworker wrote it wrong on the cup.

The young staff here need to learn how to speak to customers with professionalism and kindness. Starting my mornings with rude interactions over a simple cup of coffee is not how I want to begin my day, and I won't be making this my daily...

Rustic Coffee is a hidden airstream-like gem on W Channel Road in the Pacific Palisades part of Santa Monica. If you want to try coffee by the beach, this is a great spot to hit on your way. They have some seats and tables available in the courtyard, alongside a few other vendors.

The staff is extremely welcoming and friendly, and has a genuine warmth to them that makes you want to return.

We went with the iced oat latte and hot mocha. For non-dairy options they have both oat and almond milk. My only wish would be that they’d also work with a local specialty coffee roaster that fits their local Los Angeles vibe. They have a large selection of beverages, including smoothies that I’ll definitely be trying on...

Rustic Coffee is an unremarkable place at first glance, a real diamond in the rough, but at the same time beautiful. A small cozy place with a classic coffee shop menu, where you can sit while you wait for your order or enjoy it. But this is not the main thing here. Anyone who understands coffee and its preparation knows that in America it is very difficult to find good coffee - sour/bitter, overheated with foam in half a glass of coffee, which also has to wait unreasonably long, has become the norm (hello Starbucks) But in Rustic They know how to make coffee! As an experienced barista, I can safely say - If you love coffee, then be sure to visit this establishment, you will not regret it. ...