SamSik E — Restaurant in Los Angeles

Excellent Cuisine, but Service Experience Fell Short

I recently dined at this Korean restaurant and was impressed by the quality of the food—it was truly excellent. However, I was disappointed by the level of customer service, which did not reflect the same high standard.

In particular, I observed that I was not offered tea, which was consistently provided to other guests. The proprietress appeared disengaged during my interaction, while exhibiting noticeably more attentiveness and hospitality toward other patrons—specifically those of Korean or Latino backgrounds.

As a professional affiliated with a prestigious university, I make it a point to support and recommend exceptional local establishments. That said, consistent, respectful treatment of all customers is fundamental. Regardless of how good the food may be, a lack of professionalism and perceived bias in service undermines the overall experience and deters future visits.

I hope this feedback is received constructively. With more inclusive and professional service, this restaurant has the potential to become a standout...

Food is amazing, great flavor and now my fav ramen place. Sweet old lady. Small place but great for a small friend get together. Only issue was the water, is was yellowish color but I’m pretty sure it was actually tea but she was just calling it water(tasted like water so no problem there)...

In LA's heart, find a tiny haven where tranquility meets taste. Picture a snug eatery, a backdrop of calm, serving up culinary masterpieces. It's the perfect spot for those moments when you crave peace and a...