The Coffee Bean & Tea Leaf — Restaurant in Los Angeles

When you walk into a chain like Coffee Bean & Tea Leaf, you expect a certain level of consistency in your cup—a good cup of coffee is a given. But what really sets this particular location apart isn't just what's in the cup; it's the warmth and welcoming vibe that greets you as you step through the door.

The store itself is a breath of fresh air, spotlessly clean and set to just the right temperature. It's a small thing, but it makes all the difference, creating a comfortable space where you can relax or get some work done without shivering or sweating over your latte.

However, the true highlight of this Coffee Bean & Tea Leaf is its stellar staff. The team here is friendly, knowledgeable, and goes above and beyond to make sure your visit is more than just satisfactory—they make it memorable. On my recent visit, Diana was the one who made my day. Her assistance was top-notch, her coffee knowledge impressive, and her customer service skills were second to none. She's not just doing her job; she's elevating the whole experience with her passion and dedication.

It's employees like Diana who transform a routine coffee run into a highlight of your day. She's an asset not only to this location but to the Coffee Bean & Tea Leaf brand as a whole. If you're in the area and in need of a caffeine fix or a cozy spot to unwind, swing by this location. Come for the coffee, stay for the exceptional service, and leave...

The manager at the Coffee Bean at Platt and Victory is awesome! She runs the store well and creates a very nice atmosphere. I had seen her be really nice to people before, but what she did for our school takes the cake. We had a pancake breakfast at our school. I saw all the food and drinks and wondered how much money the school had spent on it. To my surprise, they said that while the food cost hundreds of dollars, all the drinks and everything to serve the drinks only cost us $35 because the Coffee Bean on Platt had given us donations and discounts. There was enough coffee and hot chocolate for more than 300 people. And so much cups, napkins, sugar, half and half, and even whip cream that there was plenty of extras left at the end of the event. I could not believe it. And the mom who got the stuff said that the Coffee Bean manager had said to come back if we ran out of anything and she would give us more. This, while other places had offered a mere 10% discount or had turned her away. Now I like this...

The positive energy from the staff at this location and the quality of products makes me a huge Coffee Bean supporter. I've been to this location for over 2 years now and within a month they knew my name and my order, many times I'm in line and they see me so they make my order, in this highly populated area they make me feel as though I live in a small town, so friendly to customers and the coffee, tea and The best Ice around makes me always come back. Not one bad experience in all the years I've frequented. Highly recommend this location. The parking isn't always the easiest but you can park in the back and your in and out within minutes because they all work as a team. The Manager Diana's smile and positive energy...