French Press Coffeehouse — Restaurant in Louisiana

Very bad customer service. Went in there last night to study. Went to the counter several times to be helped, but the workers seemed to be more occupied with drive-through, which was fine but the barista making drinks never acknowledged me, (and she did see me) so I went to put my things down, come back to the counter and a couple walks in. I’m standing at the counter first, she still does not acknowledge me and helps the couple. Everyone was looking at each other awkwardly because they knew I was standing there first. The worker never apologized or assisted me, she asked someone else to help me. The whole evening my husband and I was there working the employees were talking loud you can hear all their business, and the internet did not work ( employee said it was really slow ). The atmosphere was pleasant, the coffee shop is clean, however I highly doubt I’ll return due to the customer service, which sucks because besides everything else I did have a...

Young lady making our coffee was very rude and the sad part is she was training a new girl. I ordered a white chocolate espresso grand. One hot and one frozen. Then she tells the girl at the register to ring it up as a latte. Well one came out as iced and I said it was supposed to be frozen. She yelled at me that I shouldn't have ordered a latte. I told her she told the young lady at the register to ring it up that way. The young lady at the register agreed. So then she yelled at the both of us. She then proceeded to tell me there was a 30 cent difference. I handed her a dollar and she gave me 30 cents back instead of 70. Me, my son, and my cousin go there often. This has never happened before. Sad we won't be going back. We will go out of our way to the one on Williams Blvd from now on. They no how to treat...

It's been really annoying going through the drive thru because they hand you a CLIP BOARD to sign and then 75% of the time, walk away from the window so then you have to wait for them to come back even though you already have your coffee. I got really excited because the other day someone just drove off with the clipboard (probably because they were also irritated by having to sign the stupid receipt on a credit card purchase), but unfortunately they replaced it in a few days.

Forcing people to leave a tip by signing that stupid receipt when paying for a clipboard isn't going to work on me anymore. I'm now leaving a zero and not feeling bad about it. If you are the owner, PAY YOUR EMPLOYEES BETTER so we won't feel like we're forced to leave a tip at the window after paying for an already...