I usually love this place, but unfortunately an early Christmas eve dinner with the family here, was not a wise choice.
We do this once a year. Our family comes in from out of town for Christmas and we go to an early dinner on Christmas eve. There was only 5 of us, so it's not like we were too much for a server to handle.
Unfortunately, as soon as we were seated, our server turned our evening sour. The very first thing she said to us was, "I can't believe you all chose to come out in this weather, with all of that rain" and then went on about it.
Well, we really didn't have much of a choice... or we wouldn't have eaten that night, as this is what we had planned on doing.
Our server was very abrupt with us and simply rude. When we asked her questions, she would reply with a question, rather than answer it.... such as, "Well, what do you want and I'll tell you whether I have it or not. A simple question... such as "What kind of sauces do you have for the chicken tenders to choose from?" She wouldn't answer my question. She was curt with me for no reason.
We were all extremely nice to her, but apparently she didn't want to be there on Christmas eve and she took it out on us.
When my stepmother's Coconut Shrimp didn't come out with the sauce that it was suppose to be with it, she kindly asked our waitress about it, only to be met with a combative answer.... "It's coming... I'm gonna get it" along with agitated hand gestures. It was the way she said it, as if we were simply asking too much.
Our daughter asked for a side of red beans and rice, and you would have thought she was asking for the sun and the moon on a silver platter. Every single thing was met with an attitude
When I asked for a lemon for my water, she rudely grabbed my glass and took it to the back and came back out with lemon on top. I'm thinking.... why did she have to take my water? What was she going to do to it? She could have simply brought me a lemon wedge.
I'm not exaggerating when I say, each little thing we asked for, was met with a very poor and combative attitude.
She was a horrible person to have serving us on Christmas and it ruined our special time that we had together.
My stepmother, (who is not hard to please) told us that this was her first and last time going to this restaurant. I felt terrible about having even suggested it.
It was an all around awkward dinner and the vibe set was awfull, due to how we were treated.
The food also wasn't nearly as good as it's been in the past, but I give Quarter View a free pass on that one, being that it was Christmas eve and maybe they gave the regular chef the night off. It wasn't bad.. kind of tasteless, but nothing that sauce couldn't fix. If only we could have gotten some sauce without getting grief for it, it may have gone unnoticed.
I understand it's a holiday and our server was apparently upset she had to work, but why not make the most of it and at least treat your customers with and respect and simple common courtesy?
The gratuity was added into the totals, and usually we tip more on top of that, especially being a holiday and all.... but this time was a first to where we didn't feel led to add to it, so we just left it at that.
The whole experience was disheartening, as what little time we had together, was ruined by one woman that went out of her way to make us feel uncomfortable and unwelcome for choosing to dine there that evening.
To the server who was so miserable that night, I honestly hope that whatever made you so bitter that night, got better the next day and that you had a joyful day and a...
   Read moreI WON'T EVER GO BACK !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! After planning a birthday dinner for my sister for months. We chose this place. Traveled from Mobile just to experience what QV had to offer. Upon getting there the attitudes of the employees were the nastiest I have ever seen. I did notice employees chasing down a previous customer who hadn't paid. That had nothing to do with us. They allowed that toxic,negative energy to flow into our experience. It felt so unfair. We walked in and were treated like we didn't matter at all. The waitress we received jumped in on a conversation I was having with my partner and literally began provoking me. I have never felt so small and disrespected. I let her know respectfully I was speaking with my partner. Our entire table was in SHOCK. We talked about leaving but had already placed our drink orders and didn't want to be rude or be any more of a burden to the staff. We had about 5 more people who were on their way. The waitress told us even if 1 more person came they would be served alone at a separate table. So because the service was already so bad we just had them not show up. Why she decided to get aggressive I have no idea. (Could have been the previous customer)It was such an uncomfortable experience I was afraid to order anything. I ordered an order of meat pies just to say I ordered something and sipped the one coke I received. I was honestly afraid to order anything extra or ask for a refill because I truly thought she would do something to it. The food portions were plentiful but the service was horrible. I overheard the employees having a heated conversation out in the open. Super awkward and uncomfortable experience. To go out of your way to pick on people who had nothing to do with the burden the staff chose to carry that night is unbelievable.(maybe they were just ready to go) either way this was not a good look QV dropped the ball with this experience. I will be sure to tell others just choose a different place to eat because everybody is not welcomed here. SUCKS because I was so excited to try this place...
   Read moreMy cousin decided to go to this restaurant to celebrate her son's birthday. Now when we first arrived the staff was welcoming. The waitress serving the children was great. There were two other waitress working with the adults. One was visible the entire time we was there and the other was acting as if she was being forced to work with us. Upon receiving my stuffed crab meal pointed out to the waitress that my mac and cheese looked old (it was cold, stiff and dried out) she huffed...it's not old it looks as if you was served the edge of the pan. I respond I know the difference between old and edge of the pan. She asked if I wanted a different side item. Then I selected the red beans and rice. Well, I get the beans and it was cold as well. So I didn't eat any of my food. I asked the waitress if I could speak with the manager because I didn't like my food. She says ok. Here comes the manager walking fast with an attitude. She says, "Well, what was wrong was wrong with your food!" I asked, her what's her problem? Why would you approach me with an attitude because the food your staff served me was cold, old and nasty?" She then says, "since I'm the manager/owner and you had plans to eat for free I won't charge you for your meal." I asked her, "how did I plan to come to a restaurant and eat for free when I didn't eat any of the food?" She then looked me up and down turned to walk away and said, "I really wished you people wouldn't come in here." I told her, "after your poor service and bad food you won't ever have to worry about me coming to your restaurant, EVER! This could be the only restaurant in the metro area giving free food away I still won't come!" As I was leave another customer to me it doesn't surprise her that the owner/manager behaved the way she did because there is a video of her referring to a black family as a group of monkeys as they entered the restaurant. Well Quarter Veiw will never have to worry about me eating there EVER AGAIN! The service and the food both...
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