Subway — Restaurant in Louisiana

I ate at this Subway 2 days this week. Almost same exact order. Problems with both orders. I have been happily eating this regularly for the past 2 years. Breakfast w/egg & cheese on Lavash with mayo and veggies. Day 1 - Doubled egg & cheese. Cashier added tom.(I never order it) - kitchen left off my double blk olives. Sand edible. Day 2 - Reg egg w/ double cheese. Mayo w/veggies. Sandwich glopped w/ unreasonable amt of mayo. It was squishing out when I picked up sand. It also dripped down my wrist when I tried to eat it. Also I checked veggies before I left parking lot to make sure . Did not check for the double pepper jack that I paid for. NO CHEESE ON EITHER HALF! FYI: none of veggies were pickled. No tom. No reason for them to be watery. Sandwich had NO flavor and was a waste of money. The bites that I tried gave me a stomach ache and gagged me, due to excessive mayo. It went in the trash. Today- Day 2 - 06/27/25 - I was frustrated w/ this cashier who took my order at the drive thru. She said welcome to subway and then went mute. Didn't prompt or cue me that she was ready during the entire order. She desparately needs training. This made the entire order process unpleasant and lengthy. She was not able to answer simple questions about the flatbread. There seemed to be confusion over folded flatbread (lavash) and rolled wrap. The official Subway menu picture shows the egg and cheese lavash folded. An experienced Subway employee tried to buffer. Helped some. I will not be going back. Get this Cashier some HELP. You have to interact w/ customers. It was ridiculous waiting for her to acknowledge that she had entered each item. She did not ever say "ok" or " what else" until I commented on her lack of participation - at the end. Dead silence is wasting my time and yours. Cashier/ window person - disappeared and chose not to hand me my order. I have been a huge Subway fan and...

I’m so tired of the constant issues at this location. I asked for light sauce, and my sandwich was absolutely drenched—sopping wet, messy, and totally inedible. I couldn’t even eat it. This isn’t the first or second time it’s happened either.

To make it worse, I’ve had a separate incident where I found a long piece of hair in my sandwich that ended up in my mouth—still attached. I had to pull it out of my throat. That was one of the most disgusting things I’ve ever experienced from a so-called restaurant.

The quality and standards at this place are nonexistent, and it’s clear nothing is improving. Calling the store is pointless—no one answers the phone, and there’s no way to reach anyone. I spent money on food that ended up in the trash.

Hopefully, I get a refund. I won’t be ordering from here again. I’ve never left a review for a food place before, but this location has pushed me to do it — this kind of mess happens way too often. I order from here regularly, and it’s unacceptable. If you want a better experience, try the location off Thomas Road—they do a...

Update: 3/13/25 Gave it one last shot and officially giving up. Asked them repeatedly not to toast my flat bread but came back to work with a giant cracker for a sandwich.... ANNOYED and giving up....

Original: This location seems to be understaffed. I went by one day and was turned down at the drive thru and told I had to go inside to order. That was impossible for me so I went elsewhere. Tried it again today and requested a chopped salad. They stated they don't chop anything even though every other location does? Items requested were left off my salad so it wasn't made correctly and there was hair mixed in it. The lady working the drive thru was super kind and I tried to be understanding to reciprocate the kindness shown to me. But now I'm several miles from that location, back at work to eat my lunch, and can't because there's a hair in it. Now my jeebies are heebied and I'm still hungry.... 😭 This used to be my favorite location but recently it's been a disappointing waste of money,...