Waffle House — Restaurant in Louisiana

We are on the road a lot and eat at lots of Waffle Houses and always have a great experience....until today...Walked in and not a single one of the 8 people working acknowledged us...we looked around for some where CLEAN to sit and finally chose a booth, the table was clean but we had to wipe out the benches ourselves and the floor underneath had food all.over it, our waitress Amber greeted us and apologized for the mess she said there were three years olds eating there earlier and she hadn't had time to sweep. Im thinking to myself...Ummm there are 5 people in here eating, 8 employees that I can see huddled in the kitchen area and no one can find the time to make the dining area presentable...oh maybe because they were too busy gossiping about previous customers to do their job. Amber is really nice and takes our order, she gets it to us quickly...great job cooks and Ms. Amber!! Food is great, we look over and see Ms Torrey attempting to sweep with a straw broom, she was sweeping at the floor and flicking up napkins and dust toward where we were sitting....we quietly mention to Amber that we are trying to eat and bring her attention to the sweeper, she drops her head and says Ms Torrey they are eating and motions to the broom as if to say noon chalantly...not to sweep in that area....Ms Torrey gets an attitude and very loudly says Really.... Really....like I'm going to sweep by them....I was going to sweep to the end of the bar....we are sitting at the table three feet from the end of the bar and she already had me feeling dirt hitting my feet and smelling the dust in the air....she slams a chair under the lower bar and puts the broom away...Amber approaches us and apologized again...I've worked in the food industry and it is a cardinal eule you DO NOT SWEEP and stir up dust when customers are eating. management at this location should seriously contact...

Depending on what staff is working depends on the service. On average, I'd say the food is always good, but the service varies. Like how long you'll be waiting to give your order and how long you'll have to wait for it. I will say when I call to place an order for pickup, no one answers 95% of the time. They used to answer before covid, but now, it's rare for someone to answer. Staff have said they are having difficulty getting and keeping the night time crew. They didn't give any possible reasons, but the graveyard shift in general is commonly the unpopular schedule anyway. My last visit here was surprisingly different; we were given extra food AND a little discount. A friend and I made conversation with the hostess and she happily gave us a discount. We did place a good size order, so maybe that's why? I'm not questioning, I just thanked her and gave a tip. Just wish they'd answer their phones to handle the orders for a quick pickup and go. Would make sense since they aren't allowing dine-ins...

I always eat at denis or waffle house. Arriving at this place, I ordered, as always, the same thing that I always take (a plate for 8.75 and coffee). during the meal I asked for 2 slices of bread, but the waitress brought me 5 slices. during the whole time of my lunch I could not get coffee supplements. at the end, the waitress who served me asked for an invoice for payment. I noticed that the bill is much higher than how much I always paid for this meal. the receipts said $4 for eggs, but I didn't take any eggs. I asked the waiter why they counted what I didn’t take, but she quickly decided to invent what it was for eggs and for that raw bread that I asked. I didn’t swear or argue, I paid for everything and left a tip, I understand that I was deceived, so I’ll never dine in this place again. after that, ude ate several times in the same places, but no one else...