Wingstop — Restaurant in Louisiana

I went there today September 12th to get a to go order. The lady who took the order from me put in the wrong order. I ordered lemon and pepper wings, and she put in hot wings. I also had fried corn with my order. While I was waiting on my order another lady checked her order and it was wrong as well. She just asked for a refund and she left.

Meanwhile, I get my order after a long wait period, I opened the bag and I see the fried corn on the top, so I just take the order and drive home. I get home and I open up the order of chicken, and it has got some kind of sauce all over it. I said this is not what I ordered.So I drove back to the location on Read blvd. I walked in and the lady who took my order looked at me like what is wrong??? I told her she gave me the wrong order of chicken. A guy came from the back. Checked all of the tickets and saw that she had rang me up for hot wings. Not the lemon and pepper wings that I ordered. He had to throw that order away and remake my order. Meanwhile the people we're piling in. And I made a comment. Please check your orders before you leave. Because your order could be messed up like mine was. The cashier asked me, would I please not say that and just sit and wait on my order.

Meanwhile, the lady with the long blonde braids, who was working in the back, scratched her head and set a bag of food down under a warming lamp. She did not even have gloves on and I made mention of that.

And of course I got called KAREN by another person who was in there picking up a doordash order.

I got home with this order. And I couldn't even eat the chicken, it was so salty it tasted gross... I barely ate the fried corn, but I would not recommend this place unless they change the direction that this is going. I don't know who is responsible for how they do the food, but this is not like wingstop used to be in the old days.

I tried to call before I left back home to tell them. My order was not correct, but of course, they just let the phone ring and ring and do not answer it.

How are you gonna work in an establishment and don't wear food preparation gloves?? This is very disturbing. I will be calling the corporate office first thing in the morning.

Ms. Jenkins 9/12/25 8:30pm. Read Blvd Location in New Orleans East.

And for the record, the only person who acted decent in there was a guy that said he was sorry, my order got messed up and they would replace it. He's the only one with manners. He was the only decent gentleman in there. He needs a raise because he was...

first and foremost, no gloves while they’re on their phone and taking the trash out. DISGUSTING. waited for my food. i’m the only one standing in the lobby clearly waiting. besides an uber driver by the kitchen - he calls my name out i say walk to go get it and he places it under the heat lamp - walks away.

i say excuse me. nothing. so i walk to go check the receipt to get my order as i don’t know if it’s open to us or not the way the building is set up.

THIS MAN SNATCHES THE BAG FROM MY HAND like im stealing or something. as though i didnt just pay and they sat there staring me down in the lobby.

snatched it from my hands! how dare you. absolute no.

CHICKEN SANDWHICH requested plain. still has pickles then the food. fries filled with grease. soggy. no crisp...

Everytime i order from here my order is WRONG, even when i come inside. i always leave a tip if i come inside or order online or do uber eats. This is my LAST TIME wasting my money on this place, and to whom ever the “ Manager “ is yall need to do better! your attitude is very stank and this id your 2nd time telling me, “ oh im the manager i bagged the food myself “ EVERYONE makes mistakes! i literally opened the food in front the driver and due to your attitude last time i made sure i took pictures AT HIS TRUCK BEFORE I GOT INSIDE. your a horrible manager and you have horrible...