Mango's Mexican Restaurant — Restaurant in Louisville

We’ve been to Mango’s a couple times since we moved to J-town. It’s relatively close to home since they closed Señor Iquanas, (which was our favorite close-to-home Mexican), so we’re searching for our go-to place for good Mexican food and service.

For a Friday night it was reasonably busy, especially since most Mexican eateries are packed for Friday dinner. We were seated immediately in the section by the bar. I’d prefer to sit away from the singer that we’ve seen there every time we’ve visited. By the look of thing Mango’s occupies 3 storefronts in the retail area it’s located in, the bar being farthest from the door. The color scheme isn’t as bright as some Mexican restaurants, but is still colorful and has the requisite décor and probably a dozen screens tuned to various sports.

We sat for nearly ten minutes before we were acknowledged by any wait staff. Aside from the chips and salsa (that were delivered almost immediately), at least a half dozen servers passed us with not so much as a “how are you doing?”, “can I get you anything?”, or “your server will be right with you”. As it turns out, the server who would turn out to be ours passed us several times during this ten minute period. By the time we were finally greeted we were ready with both our drink and meal orders.

The menu is enormous and if you’re unsure of what you’re looking for, it could take a while to narrow it down. While I’m not normally one to opt for a burger in a Mexican eatery, the Choriburger sounded interesting. A burger topped with Chorizo (aahhh…Chorizo…), and a bunch of other stuff. It also mentions fries “and one side”. “…and one side” generally means that you get to choose one side, based on the sides referenced elsewhere on the menu. That is apparently not the case, because when I placed my order and inquired about “and one side” I was told there wasn’t one. #ConfusingToTheCustomer After a little push back (I become that customer when something I’m told by a server conflicts with something on the menu) he relented (all I wanted was a side of jalapeños).

While I expected a healthy wait for our food based on the customer level, it wasn’t too bad and we had it in less than 15 minutes, hot and accurate.

Let me tell you about this Choriburger. I was honestly expecting a chorizo patty of some kind. Not the case. It’s a pretty large ground beef burger patty with chorizo on top, along with lettuce, black beans, pico de gallo and cheese. This thing was H U G E and very messy. I endeavored to eat it neatly and with dignity, but it wasn’t easy. In a word, it was fanfriggin’tastic. The fries could have been warmer, but I wasn’t really after the fries in the first place.

On Friday nights (I’m not sure about any other nights) Mango’s has a lady that sings to prerecorded background music. She uses a wireless mic and is the reason I always request to sit in the area by the bar, because I prefer my Mexican meal in an atmosphere that is more-or-less authentic. The singer (and the featured singers she brings up on occasion) definitely have an Old Country slant, and I’m not really sure how it fits in with the Mexican motif. They are what amounts to karaoke singers. Nothing against Old Country or karaoke (I’m known to belt out a few tunes myself, and have won contests with my novelty stuff), but personally I find it more of a distraction than enjoyable.

When it was time to go we had to wait, again, another 10 or so minutes for our check before we ultimately had to flag our server down on his way to another table, although he'd passed by us four or five times.

I want to love Mango’s. I really do. It’s close to home, the food is great and they have some pretty unique items (including random red and green chips with your chips and salsa). There are a couple things that keep the relationship from forming. The first being the level of service we’ve encountered on each visit and the second being the not-quite-authentic-to-the-atmosphere singer. We’ll definitely be back, and we invite...

If I could give 0 stars I would. I will never ever be returning again. Service was terrible. If you decide to dine here prepare to be served by racists management and workers. I went in with a group and we were a total of 5 guests, the menu clearly states “gratuity will automatically be added for parties of 8 and greater” at the end of our meal we noticed gratuity was automatically added when we were not a group of 8, when we asked the server why ( because we were all servers at the table and were confused as to why they added it) she said her manager had decided to add it to us. We spoke with the manager and he pulled us aside and said as servers you should know hispanic tables do not tip, this was felt in huge disrespect and discrimination because they were not following their own policies. The problem was never tipping because we always over tip. The issue was the discrimination specially by management and unprofessionalism. One of the owners even called us and did nothing to fix the situation. Very unprofessional management and clearly do not care about customers. The manager on shift was named Orlando and he was the one discriminating and disrespecting us the most, himself being latino and discriminating against other latinos was a shame and no one should continue eating in a place where not everyone is treated equally and with respect. We spoke to one of the partners of the restaurant management which was cesar they did not do anything to help the situation and protected the discrimination in the restaurant. Stay away from this place and their bad management from...

I’ve been a customer for several years. The food was so much better in the past off the menu and former buffet.

I’ve eaten there about 7 times during two different physical food service changes to the lunch buffet, that were needed due to lack of food staying hot before upgrading to what it’s like now.

However, the food on the buffet is always inconsistent in quality and temperature. Extremes in taste, with dried up foods most of the time if after 12:30. Service is also impersonal in spite of having been there many times with others, and usually served by the same person, who makes little attempt to engage customers at all.

As much as I have hoped the food ordered from the menu, or off the buffet would be good to maybe great consistently, it rarely is and that’s probably why this restaurant isn’t as busy as it use to be. The music is also too loud and takes away from being able to enjoy yourself when eating with others you’ve brought to the restaurant, and it’s unpleasant background noise when eating alone.

I personally enjoy Mexican food and music very much, but hope the owners might consider playing better contemporary to classic Mexican music, as well as artists and instrumental selections that are reflective of the best in Mexican culture, instead of loud speedy renditions of what they play now!

I live and work in JTown and my review isn’t given to put down Mango’s, as much as it is to encourage them to consider improving, which I believe will only help to serve them better, all while increasing the likelihood of having more customers coming back...