Papa Johns Pizza — Restaurant in Louisville

Used to get our orders from the south side drive location, tonight was awful food missing, cold took over 2 hours to arrive. I called and spoke with a lady, I said a few cuss words but not directly at her. I got hung up on….. I called back said I would be refunded and hung up on again!!! Fairdale area should be switched back to southside location!! This location deserves zero stars. Especially considering I’m in management myself!! Will be calling corporate as well!! Got an order from an actual papa John’s driver on 5/20/25 and a week before or so!! Billy is excellent!! This papa John’s will not do well if you guys continue to use door dash!!! Just...

This is absolutely the worst papa johns I've ever ordered from. I ordered here 1 time, they screwed my order up, said they'd credit me back the items on my next order. Fast forward to me making the order and asking about the items that was supposed to be credited that were messed up last time, after being out on hold for over 10 mins, was told that the gm refused the credits. When I asked to speak to the gm about the matter, the gm refused to even speak to me about it on the phone. Absolutely rude and unprofessional. I see why this store has 3.7 stars, surprised they have that many. I had to contact another store to have everything...

I ordered a pineapple and ham pizza last night and apparently a door dasher stole my pizza but then my mom woke up and found it at the basement door after she came back from Kentucky kingdom and if it was a door dasher driver or a papa John’s delivery driver we didn’t hear a car pull we didn’t get a notification on the order coming to our house or no pictures etc. we also didn’t hear anyone knock on a door and we left the light on the top porch to signal them to come up to the top and they didn’t come up and knock or even let us know the pizza was at the basement door I’m glad I got my money back but whoever this driver was they...