Rosso's Italian Style Pizza — Restaurant in Lowell

The owner of the restaurant is the lowest level of management that I ever met. Because a piece, a single piece of meat, she made us go through a ridiculous situation. For context of the situation, my dad had a plate with meat and my mom wanted to try a single piece of the steak, but the owner came to our table and was extremely rude, literally coming behind my mom and screaming at her for taking a piece of his steak. Making my mom feel out of place, extremely uncomfortable. As an owner of a restaurant, she should know how to treat costumers and how to at least talk with them. I hope nobody else go through that and I hope that this person, can at least learn how to manage, how to treat others in special costumers. My appetite was gone and I never felt so embarrassed like today. You should never, never treat others like a piece of garbage. If that is your Bussiness and carries your “name” on it, you should at least make it...

Unfortunately, I made an order at 7:37 pm and 9:07 pm I called them and asked about my order. First, the person said they would take 15 minutes to deliver. However, I live 10 minutes from the pizzeria. Then, they asked what I had ordered, and the person said that it was in the way again. I wondered how long, but there was no clarification. But at this moment checked my bank account, and they had charged already. Then the person put me on hold, and then a third person came to the phone and told me that my order was not sent to the kitchen, and they offered to return the money or wait for about 30 minutes to get my order. 😡😡 I will keep checking my bank account to check if my money was returning, but they handled the situation exceptionally poorly! And they didn’t like of my post on Facebook page, they blocked myself topmost...

Located in a strip mall on Pawtucket Blvd the restaurant is what you would expect. Long tables to accommodate larger groups, and a few small ones for folks coming in on their own, the place is clean and well kept. They don't do pizza by the slice so I didn't get to try that, but the sandwich I had was pretty much what I would expect. It was a good size, and the meat was hot. The sandwich roll was cold, and not that great. The tomatoe sauce was ok, but bland. It had very little flavor. So all in all it was ok. Decent prices considering what your getting, so not a bad place to grab something fast. All in all, it was average. Nice folks, great service, very...