Back 40 Grill Lubbock — Restaurant in Lubbock

This place was one of my favorite places to go and the previous owners were outstanding. The previous owner one year for Veterans Day got custom beer mugs made for 100 veterans in Lubbock and I was one of the lucky ones to have this made for me. We were allowed to leave our mugs there and when we showed up to have a drink we just had to request to use our personalized mug. Well long story short I went a couple days ago to have a beer in my mug and when I requested it I was told they can’t do it, then the new owner said to me “ what do you want me to do?” I said please find the mug and I was told to call back the next day. I called and was told the mug along with another group had broke due to a shelve breaking but that to me didn’t sound right. I called and then went up there to be told the owner more than likely won’t replace it and this was after I was standing at the bar for about 3 minutes while looking at the staff just staring at me. Nobody wanted to talk to me and after giving all my information I feel the establishment was very rude to me and didn’t really want to hear it honestly. The female bartender looked at me and said we have one of our veterans mug’s here but he comes in every day, after that statement I told her that’s great but I’m not an alcoholic so sorry I don’t come in but often. I know this mug will not be replaced and honestly it seems to me they don’t care and it’s not there problem. This place has gone down hill since...

If you are reading this for a recommend place to eat you hit the jackpot for Lubbock. We were a group of 11 people so we saw and sampled quite a bit of the menu by all getting something different with several appetizers. The shrimp and cream cheese stuffed jalapenos wrapped in bacon was incredible. From the chicken fried steak to the club you can tell love went into the menu. Best onion rings I've had in a while to boot. Personally I had the steak fajita's and loved every bite. This is no stock photo I'm posting either! It was taken with my motor z and does not do it justice. One other person ordered the same fajita plate and the whole place was filled with Smokey sizzling beef! Portions are HUGE (chicken strips could feed 3) and the wait staff was friendly. A MUST stop if you are passing through or a regular stop to watch the game on a bunch of huge flat screens. We....

This is obviously a place that has “regulars” because unless you’re a person they are in this clique with, don’t expect to be waited on like they were grateful you came out for dinner— we definitely didn’t feel as if we were appreciated customers— because we didn’t know anyone there. The waitress was more than slow and didn’t even pay attention to what you were ordering— it’s like she was aggravated that we had the nerve to show up and wanted to eat… the food wasn’t great either— it was no more than average at best— the appetizers and food were both cold. We left as soon as we were half way done and just asked for a doggie bag. I ALWAYS give great tips and my reviews are typically good if not great; when I review on Google. Not this time. I would NEVER recommend this place to anyone and we certainly...