This is a one star Subway UNFORTUNATELY, If I were you I would head towards the Subway on Timberland drive and DONT waste your money here. The women that work in the morning are RUDE and never seem to get my sandwich made correctly. When I ask for the proper amount of things on my sandwich I get attitude and told “I need to pay extra”. You work at SUBWAY, you should know that the Mexicali gets 2x the cheese. I shouldn’t have to ask then get charged for it with a side of attitude. All the bread that is made is always hard. I LOVE subway but this is the worst experience on top of the worst customer service. Management should work on the individuals they hire at this location. I only have 2 to choose from living in Lufkin, Tx. I would like the privilege of going to the subway closest to me and get what I ask for...
Read moreHate leaving bad reviews but I do allot of mobile orders, and every time I do one 1: if I put curbside never happens and I get down to get it. 2: it’s never ready even after 20-30 minutes of placing the order. This subway is always low staffed. And most recently the poor guy was all alone trying to fulfill the orders. Management needs to step up and staff this place accordingly. And even with a 20 min ready time on the app it can be up to 30-40 minutes for a sandwich. Times can be tuff right now with finding employees but it’s affecting...
Read moreHope you don’t order something complicated like idk anything other than bread. They’re just lazy and rude. At least the night crew always is. So we ordered a very simple sandwich. They close at 9 mind you, so we weren’t customers coming at the last second. We asked for southwestern sauce and in the middle of it the bottle ran out. IN FRONT OF ME SAT A FULL BOTTLE and she looked at me and said “oh, we’re outta that”. Proceeded not to cut it. And I saw where the outline of the bottle it was in fact...
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