So I placed I mobile order. And it's my fault for not checking it before I left. But this place was packed. I saw the opportunity to leave and left. But when I got home there were just some many problems it was unreal. I called and spoke to a young man who was the manager. He tried to help but also did not have enough experience to actually be polite over the phone or during a rush, I believe. I went back and he replaced my food. To the dismay of quite a few people that were there. Apparently, they had been waiting for 45 minutes for their food order. And still no sign of it. As I left, I decided to check again. And again, they left out some things. I went back in and just sat down instead of getting in the other people way. It was a good 15 minutes before the other people got there for and I got up and told them I was still missing food. Basically, by the time I got home, all the food was long cold. And not with eating. It's really too expensive to eat there too, eat cold food. Again, the young man did try. You could tell he was working hard. But you could see a handful of people in the back standing around once their task was done. It was like they had never been told the next step or how to take the initiative to help the store or get a raise or promotion. Again, I'm not saying this is an everyday occurrence. It could have been a...
Read moreFun thing about Google reviews is that you always get to edit them every single time you have a positive experience! Like many young kids in their 20s, whataburger is a very common thing to do in a small Texas town, whether there’s a reason, or if it’s a just because… I just left the one in my little town, and living in Houston now, you tend to not be around or get to enjoy the things of a small town, like talking to the cashier at the window when you pick up your order, and it’s so nice to be able to just have a conversation with somebody, I got this when I ran into Trisha D this evening! She had a wonderful beautiful smile, and just an incredibly wonderful personality about her! She just made me feel completely calm and at ease, and we smiled and giggled with one another, and it’s moments like that where you get to just really be human with another person, and it doesn’t even have to be anything important, you could talk about the rain and the cup of coffee you had The morning before, it does not matter. So thank you so much Trisha for being just an absolute angel! I will definitely be back multiple times and look forward...
Read moreI go to this Whataburger several times a month for the most part my food is made right.. But !! There are times like this visit where the person in the drive Thursday window was taking my order asked me to repeat my order 4 times literally, So after he said he had it, I asked for him to repeat it to me and he actually got the order correct... Now, when we get our food, it's just missing my veggies and mustard.. getting to order it was so messed up. Unfortunately, I went through Drive through and was in BeaumontTexas by the time we were starting to eat. I was having to go to Baptist Hospital, so I could not just go back...
People at Whataburger read the receipt and produce a meal like you advertised it not some crap meal and Charge a Stupid Amount for the crap neal... That is no different than stealing / lying it's wrong. Correct this problem..
Perhaps We all should just start holding Whataburger to the standard of what they advertised on the menu, EXACTLY LIKE THE MENU $24.00 For an...
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