Dunkin' — Restaurant in Lunenburg

We go there multiple times each week. There have been many issues with this location. Long wait times, not getting the correct order, some employees have been rude, bagels have been burnt. The manager has had to fire some employees because of these reasons. Today, the bagel wasn't just burnt around the edges... 80% was black! The kicker ... The person that cooked it and gave it to me was the manager. I understand being busy but if you don't see something is burnt, that's a problem. If you wouldn't want to pay for burnt food, why are you serving burnt food? Has it gotten to the point where people need to look at every item before leaving the store??? The manager has been very nice in the past but I'm finally done with this D&D. They lost a regular customer. The employees don't care but I guarantee the owner of this...

I drove in, saw 11 cars in line, decided to park and go inside to order in person. Waited almost 10 minutes, with two people ahead of me also waiting, and then left and went to a competitor in town. I got served there right away - food was better, service was better, and they have enough staff to handle the morning rush.

Done...

Absolutely horrible arrived at 7:22 and the young girl said she was closed. I said it states open till 8:00 pm on the website. She said she is a minor and must be closes by 7:45 and I said it is 7:22 she said I don’t have anything left sorry I told you...