As others have stated if there was lower than one star, I would give them a MINUS 10 star. District Mgr called 3-4 times, got answering Serv, left message & phone # for a call back, NO CALL BACK AT ALL. Every time I go into hardee on 77 in Lynn haven, I have waited up to & past 10 MINUTES JUST TO ORDER, then another 10-20 MINUTES for my ORDER to be ready. It is NEVER HOT, JUST PEE WARM. I send it back to be heated in the microwave for 1 minute. The French fries are old. They look and taste like they have been cooked for an hour or longer. Sad that they would have the nerve to serve them to customers. At 2.19 for a large the fry holder is only half full. I have to send it back telling them to make fresh fries and fill the holder full. MORE WAITING FOR THAT. They are dusting the walls stirring up dust that gets on our food as we eat inside. Dusting should be done when no customers in dining room, which gives them plenty of time to dust, THEY aren't that busy. Except for the dusting, the service and cold food and WAITING long time frames JUST to PLACE your order and long time frames to get slightly warm burgers that have to be sent back. I consider this very, very poor management. If they didn't have such good burgers, I wouldn't go back again. When they are hot they are the best in town. HARDEE'S, MAKE YOUR CORRECTIONS SO IT WILL BE A PLEASURE TO COME THERE AND EAT. THANK YOU. IF YOU DONT FIX IT, I, FOR ONE , WILL NOT BE COMING THERE ANY MORE, NO MATTER HOW GOOD YOUR...
Read moreHad to come and try the Nashville Hot Chicken Sandwich. Had to wait a few minutes as everything was being made to order, which I was fine with. I really like spicy food, so I was hoping the Nashville Hot Chicken Sandwich would be. Unfortunately, it didn't have as much spice as I would like. There have been other things I've tried like ghost pepper wings, which didn't carry the heat they should have. Otherwise, it was good. Hardee's has my favorite burgers, other than Guy's Burgers on Carnival Cruise lines. *Update. Hardee's used to be my go to spot for fast food hamburgers. Now, the star, is no longer the star. The burger patty is about half the size it was before. Also, it seems as if the broiler time hasn't been properly adjusted (dry) for the reduced size of the patty. The red onions have been swapped for white onions. What was once an amazing burger, has now become a mediocre burger. The price has been significantly increased as well. Inflation I understand, but reducing the quality of your burger, I don't. If you're listening Hardee's (Carl's Jr), you need to redeem yourself. There wasn't a good reason to reduce the quality in favor of profit. People will pay for quality. I don't believe I will ever visit another Hardee's (Carl's...
Read moreThere are a few things I would like ro comment on and I really hope the manager reads this post. First the employee I dealt with was one of the most respectful and kind fast food workers I have seen in years!! He was fantastic despite mixing up my food with another costumer. Second the Mushrooms Swiss and fries were so good. I wish if didn't cost 13 bucks for a burger and fries but I know you don't have control over the prices. The third and part that I am upset about is the fact that even when there is no one in line you have all vehicles pull foward or into a parking spot. What is the point in having to pull forward if there is no one behind you. The fact that the managers threaten their employees with loosing their jobs if the customer doesn't pull forward is sickening. Your employees have no control over if the customer does not want to pull foward. For them to have to guilt trip the customers into pulling foward so they don't loose their job because their managers are "watching the cameras" is so disappointing. Do better...
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