Taco Bell — Restaurant in Madison

Poor, poor, poor!!! Absolutely no customer service skills or attitude!!! We've placed many orders at this particular Taco Bell, with several of them being very large dollar amounts-($50-60). As of recent, our last order, which was a very large order, and included a special requested item, was a total disaster. Several of our orders in the past have also been made incorrectly. On our last visit, with the large order that we placed, there was no one else in line, in front of us or behind us, and the Taco Bell team members were too busy engaging in a private conversation to pay any attention to us, or our order, and we had to ask several times, to make sure that they were doing our order correctly, and no one seemed to care at all. They were extremely rude and could have cared less that they were there to do a job, instead of engaging in a conversation! After leaving and checking our order, many of our items were made incorrectly, and there were many ingredients missing! Unless if we absolutely have to go to this Taco Bell for some unknown reason again in the future, we won't be back. This is the absolute worst Taco Bell store we have ever been to across the entire United States, and yes, we have been to many all over the...

They have the coolest cashier working here at this Taco Bell, his name is T. He helped me pick what I wanted to eat and he also prepared my food for me. I saw him taking his time and taking extra care to make sure it was right. It was very busy this morning and he was in there by himself holding it down. The food was delicious and the store is very clean, big thanks to T for taking care of my order to the best of his abilities. He’s really a person who knows how to serve. This is what customer service is supposed to be like, I was happy with my visit and my order. Good job Taco Bell, this is why you are and always will be one of the major brands that customers choose to spend their money with. I got one of everything, 2 breakfast burritos a breakfast crunch wrap and a breakfast...

The place was nasty. The service was just as nasty.. fly all in the food and the work station. I was very hungry but had to ask for my money back when they made my order on a very dirty work station that had flies all over it. As hungry as I was, I didn't even want to eat anymore. As a truck driver, I'm also wondering why this employee looks like this, they go home every day. No reason for the place filthy and you. Anyway. That was my experience, idk if it's the under paid labor or the ppl just have no care for they job in food service so they selling wat the flies and Roches left overs. But I think. These restaurants need to do better and very much as well as these truck stop that have these restaurants in their business/building.. Do...