I will always buy Piantedosi bread and I recommend it to everyone! What started as a complaint turned me into a huge fan of the company.
I've been buying Piantedosi bread for years, but the most recent loaf I purchased had a bit of dark dust on the side of the bread that didn't look right. I sent a message to the company after dinner and had an email in my inbox at 8 AM the following morning apologizing and looking to coordinate the easiest way for them to replace the bread for me. I subsequently received a call from a different employee who asked for some more information and photos so he could investigate. I got a call back from him shortly after sending the photos explaining that the dark dust was from the hearth that they bake the bread in. Although it was harmless, he said he was sorry that the bread didn't look perfect and for the trouble I had to go through. This is the best customer service I can remember receiving. Thanks to Gail and Joe for being prompt,...
Read moreOk this is just amazing .... these sub rolls are the same as they were 35 years ago... no one else can claim that all of my favorites from the past have either changed ( for the worse) or just disapeard .. Who remembers standing g in the Corrales for hours waiting to get in the Hilltop and once you were in a nice crispy warm Piantedosi roll was your reward for the wait ( ow y and the huge filet. Thank you for being an...
Read moreThis place is couldn't love nearby..The aroma of fresh bread coupled with the visual getting behind the scenes....The bread was falling almost magically on huge drying racks. It was like the willy wonker of bread machines. Looked at multiple lines delivering the goodness. Had some delicious samples at home too....The midnight rider, some sourdough, some bulky sandwich rolls....Fresh and hot and you can buy at the...
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