Vintage Pizza — Restaurant in Manchester

I ordered delivery today at 4:55pm and it’s now 8: 35pm (3 1/2 hours) and no delivery! There is something really wrong with this business. It is not the first time I have had issues regarding them able to take and deliver my order. They say every time their slammed no matter the time of day you order. Best of luck with that! It’s been over a year and a half with the excuses. How long do you think you can survive with the excuse? Your pizza was good but not that good when you can’t deliver. People just move on! If you can’t own up to your short comings and verbalize it to your customers then you’ll have no business. It’s just a matter of time. I would respect you more if you were honest up front instead of you setting expectations that you can not deliver!

The owner’s response below says it all about this business! No apology for letting down a customer. Just defensive! Folks that is not how to run a business!

Again be honest! I spoke with a young female and was told 90 minutes which I agreed to! Not 3 1/2 hours or better yet still waiting! Of course I will never give you business again that goes without saying given your defensive attitude! I will also make sure others are aware of your attitude towards your business! Oh BTW here is proof I did call and when and what time. You will as see I noted that you deliver to my area which is new. Guess you had to expand cause of your attitude in order to survive! Don’t throw shade cuz now you have egg on your face...

I have heard over and over again that this place has the best pizza. We decided to order delivery last night - delivery takes forever which is fine and they’re very clear about that because the place is busy. No problem. However, the delivery drivers clearly give no F’s about handling your delivery with care- when we opened the box, all of the cheese and toppings had slid to one side so most of the pieces were just sauce. The fried mushrooms were a let down too- they were super soggy and we had to air fry them just to make them somewhat palatable. When I order food from a restaurant, I do it for convenience, not so that I have to try to reassemble my pizza and cook my appetizer myself so that it is edible.

In all fairness, the pizza did taste good. Good enough to make up for the carelessness in handling the food that we paid them good money for? No.

This was my first impression of Vintage pizza and it was an awful one. I don’t care how many rave reviews I’ve heard about this place, it was a one-and-done for me and I wouldn’t recommend them to anybody.

They also give you no way to rate your experience and judging by the responses from the owner here, they clearly can’t take criticism. No worries - plenty of other places for pizza that...

Amazing. Let me be clear about something, first and foremost... I am a pizza snob. And by that I mean that I only eat good pizza, and I judge pizza based on their respective catagories. Here in NH, your decent pizza is mainly New England Greek pan style pizza... which is delicious. However, finding a traditional NY hand stretched pizza has been quite a challenge. I grew up not far from Boston, and I grew up regularly eating some of the best pizza in the region, I won't name names... we all know who the "institutions" of pizza are in and around Boston. Now.... I moved to Manchester from Massachusetts about 15 years ago... not ONCE have i had pizza up here that I could put a stamp on an say "that is a damn good pizza" (other than when my favorite pizza place from the north end had a short lived location in the mall back in 2011). But i WILL confidently say this.... Vintage makes a damn good pizza. I have discussed this with other pizza snobs that are just like me. You guys get 2 big thumbs up. You are my pizza place from now on. Very good job! Thank you for bringing pizza back into my life. Very impressed. Please don't ever close, I am begging you. BTW.... your chicken and other menu items are quite impressive...